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  • Report:  #768827

Complaint Review: Service Group of America

Service Group of America - Selling car insurance for a car which is under full manufacturers warranty Ft. Lauderdale, Florida

  • Reported By:
    Miquel — New York New York United States of America
  • Submitted:
    Tue, August 23, 2011
  • Updated:
    Thu, October 27, 2011
  • Service Group of America
    Ft. Lauderdale, FL
    Ft. Lauderdale, Florida
    United States of America
  • Phone:
    1-877-739-1168
  • Category:

These people are trying to sell warranty for my car, despite the fact that the car is under full bumper to bumper warranty by manufactory. So I called them to let them know, but they were already aware of that. There is nothing else to say, total rip-off. If I did not know that my car is under full warranty and will be for 2 more years, they would have taken my money. They sent me a letter clearly stating that my warranty will expire next month, approximately 30 days from the date of the letter. So I had to call and confirm with Mercedes Benz to make sure that there is no changes to my warranty... This company doesnt even have their address on the letter, only Ft. Lauderdale, FL. My opinion is that if you do need a warranty for your car, look for somebody else, they would just probably take your money and run, they are con artist for sure...

1 Updates & Rebuttals


M jones

margate,
Florida,
United States of America

Highly Regulated Industry

#2UPDATE Employee

Thu, October 27, 2011

     Our industry is highly regulated. All of our marketing material is approved by the governing agency that oversees our operations. The offer to provide mechanical breakdown coverage on a vechicle is generated by the vechicles expiring manufactors warranty which expires based on either the number of years or the amount of mileage. (which evers comes first)  Since driving habits vary greatly and we have no way of knowing each persons mileage.

    In this case, we have no record of ever dealing with this customer and no money was ever transacted between them and our company.

    

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