Complaint Review: RX-Pharm

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Date: Mon, 30 Jul 2007 09:13:41 -0700 (PDT)
From:
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Subject: RE:RE:RE:Order 222061
To: dana@customer-care.us
Hello Dana,

I have not received a reply from my last email asking for a refund or that the product will be shipped ASAP. I have been very patient and it has been to long with no action. If I don't receive a responds by the end of the week the my refund is in the mail, I will be left with no recourse but to report the website and company to the FDA ,FTC and other consumer protection agencies.

Sincerely
Raymond


dana@customer-care.us wrote:

Dear Raymond,

We have issued a request for the refund on 07/19/07.
Unfortunately due to a technical problem the credit card processing company is unable to transfer the funds back to your account; therefore we recommend that you dispute the charge with your bank.

Here are your transaction\'s details:

Transaction #:xx23722
Date:03/23/2007
Amount:$208

We apologize for the inconvenience and invite you to contact us by mail service@rx-epharm.com or live chat Mon-Fri 8 a.m.-5p.m. EST if further assistance is needed.

Best regards
Dana
Customer Service

Raymond
Kona, Hawaii
U.S.A.