ServicePro Lawn & Pest Control ServicePro is by any stretch of the imagination - Reputable! Tampa Florida
I signed an agreement with ServicePro back in May of 2008. After a few treatments and a bad experience with their billing, the bugs were back and maybe worse than when I signed in May. I called this company after my last treatment when I noticed that the ant mounds in my yard were getting worse and the spider population was multiplying. I was told that a service rep would be out to apply a replacement treatment but I never heard from them nor did they ever show. I continued to get threatening letters and unprofessional phone calls from ServicePro because I wouldn't pay for my last treatment. The treatment that didn't work! After much disgust, I wrote to them to advise that I was terminating my contract. During the following and as recent as today, I continue to receive a bill for a $108.25 cancellation fee and a $108.25 Promotional Discount Fee. And they have the audacity to want to charge me interest on them. I did pay for the last treatment which of course never worked. I just wanted to get rid of them! I too have a complaint with the BBB about these folks and I have no intensions of closing that complaint until the fees I am being charged disappear.
Be aware people when this company comes knocking! You will regret it
JB
Highland Village, Texas
U.S.A.
1 Updates & Rebuttals
Tundragirl1949
homosassa,Florida,
U.S.A.
stick to your guns
#2Consumer Comment
Sat, October 16, 2010
I wouldn't have paid the last bill but i can surely understand your stress. Mine is somewhat like yours, however, i had to replace an entire front yard due to this untimely treatment of the fungus in my yard and it costs me $3675. During June, July and August when my yard was dying I still paid my monthly payment hoping it would grow back but was told by another company that it would not and I had to get rid of it. So this poor company I had tried to bill me for Sept. I was "fired" from them 9/23.
I filed a complaint with the BBB and several organizations this guy (a real thug) boasts he is a member of on his website. his lawyer sent me a threatening letter of "cease and disist" or he would sue me for defamation.
I am 61, widowed and disabled and received social security. I'm sure this pig crossed more lines than destroying my yard. I will not pay that last $47. Its the principal. All I had to pay out and now he wants that.
I told him if I get another bill I will get a restraining order against him. Further more the letter from the lawyer is so dispicable and unethical that another lawyer told me to send it to the Bar Association.
Pest Control companies stand behind their small print. I think there should be a law against small print. It states that fungus cannot be controlled. However if you catch it first, relayed to me by the county extension office, and treat each week for two weeks and wait two weeks and treat again, the chances are it will be okay. In my situation it was treated once and they didn't come back for three weeks. I called and called to get them back and they ignored me. In that three weeks it had spread like wildfire. It took two months for 4500 sq. ft. of lawn to die. All that was left was thatch, weeds and ant mounts.
We need pest control but it needs to be done in a timely fashion when there is a problem. All of a sudden I became the bad guy. I did my job, I paid each month by placing my payment on the door. They never had to send me a bill in the mail.