Complaint Review: Seterus

Since Bank of America sold our mortgage to Seterus  aug 1 2015 it has been a nightmare for us, They use our escrow to raise our payments ,we have our house insurance paid until Oct,19,2016 and we pay our own property tax ,all documents of proof has been faxed on this matter, every time they are contacted by phone we get a different person that in no way seems to know what they are doing They threaten to foreclose on a escrow payment after they said 'that our escrow account was closed '. and they also said 'they would be sending back they money in escrow and never did , This company needs to be checked out by the federal government, Just because your loan gets sold does not mean the company has the right to miss use peoples accounts ,There is suppose to be laws to protect the home owner Never ever let a company talk you into a loan modification and if interested in refinancing use a bank, Never a finance company because your loan can be sold many ,many times and each time it goes to another company it only gets worse