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  • Report:  #1455210

Complaint Review: SEWARD BUS LINE

SEWARD BUS LINE The Seward bus line charged extra for fish boxes which was our baggage and we were not notified of this charge until after the bus ride. ANCHORAGE ALASKA

  • Reported By:
    STEPHEN — BUTLER United States
  • Submitted:
    Mon, August 06, 2018
  • Updated:
    Mon, August 06, 2018
  • SEWARD BUS LINE
    BOX 200503
    ANCHORAGE, ALASKA
    United States
  • Phone:
    907-563-0800
  • Category:

We traved from Seward to Anchorage  Alaska and after the trip we weer told we needed to stop at the bus depot in Anchorage. Once there we were told we had to go inside and see the desk agent. She told us there was an extra charge for fish boxes because " it could prclude " another passenger from riding. This was on a nine passenger van and we only had 4 riders. The van driver didn't even load the or unload the boxes as we did that. This was the only baggage we had other than a personal bag and the boxes were no bigger than a large suitcase. I had rode this same bus line before and there was never an extra charge and there was no mention of this charge when we made the bus reservation.

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