SFM*GE PERFECT GETAWAYS ripoff, embezzlement, theft, fraud, steal, cardjack Internet Illinois
The following is my letter to the Attorney General concerning my account of fraud committed against my credit card. After discovering a multitude of similiar credit card fraud victims by what I believe is the same group with differant aliases, I wrote a second letter to the Attorney General submitting these findings.
I am willing to help in any suit that may be started already concerning this fraud.
Letter #1 to the Attorney General-->
The following corresspondence between myself and my credit card service was done online through my cardholder services web page. As you will see I only got one reply from them during this theft on my account which I repeatedly reported to them a week prior.
This correspondence was done using there urgent or important options choice to classify the messages I sent. The company doing the actual theft is listed in the messages and that is all the info I have for them. Can I claim a default of contract on the credit cards services part???
I know they will try to give me a bad credit mark if I dont pay these unauthorized charges,, I also feel if I am canciling my card that I should not have to pay my yearly annual fee of $81 that was charged to my account last month, $56 being the annual fee, the remainder being an overcharge penalty from the Annual charge that they did!!!
My bill has been paid faithfully for a year to them as I am trying to build a credit status. Here is the corresspondece I have had with my bank thus far.-->
Category ACCOUNT QUESTION Date Submitted 05/12/2004 06:52:46 PM
Priority URGENT
Description- I have two charges on my account that are not Authorized by me and need to be removed immediatly!!!
04/20 04/20 7848541FZ03NGK75 SFM*GE PERFECT GETAWAY 866-609-4883 IL 9.99
05/06 05/06 7848541GF03RDM2F SFM*CRITICS CHOICE ENT 800-527-3378 IL 9.99
These people called me months prior promissing a service for $1. After talking to the lady and finding out it was actually more money then they led me to believe I told her I was not interested and to forget it. Now I find that they still charged my account for services that I never recieved or even wanted to begain with. The worst part is that I just submitted a review of my account for a credit increase and these unauthorized charges put me over my credit limit!!! Can you please give this immediate attention so that my credit increase request is not affected by something I had no control over???
Message History
From Date Message
Banks reply-->
LUSK 05/18/2004 11:37 AM Thank you for using PREMIER Online. Please be advised we are unable to stop a charge from being billed to your account; however, once the charge is posted to your account, please send us a detailed letter explaining why you are disputing the charge. Be sure to include the dollar amount, merchant name, and the posting date of the charge in question. We appreciate your business and look forward to serving your financial needs. If you have any further questions, please contact us at 1-800-987-5521.
Message History
From Date Message
My response-->
NORMART 05/18/2004 12:21 PM Ok, Please be advised, I have contacted you and made you aware that these two charges are being done on my account without my authorization. These two charges will also be attempted again every month. Stop these two merchents from stealing money from my account !!! I WILL NOT PAY THESE CHARGES IN THE FUTURE. This is complety out of line that I cant stop someone from stealing money from my credit card account without writing a formal letter. I would like to be directed to your bank manager, Thank you
ps. I sent money to cover the first two fraudulant charges, I will not pay for any more charges made by the merchants I described in my first inquiry Doug Normart
Category OTHER Date Submitted 05/20/2004 04:19:46 AM
Priority IMPORTANT
Me again 2 days later after no reply from my bank-->
Description ok, I have been billed again by this bullshit company, and if this is the type of service your bank provides when a customer reports unauthorized charges being made on there card then cancle my account. I will take this matter up with the attorney general.Its Unbelievable that I have to sit by and watch my account be drained by thieves and wait for my next bill to come in the mail to report it formaly. Here is another charge made by these crooks as I wait for my bill to arrive via mail delivery. I will not pay this again,cancle my card. The following is another charge made just a Day after I sent $20.00 to cover the other two thefts.
05/18 05/18 7848541GV0T6P1V9 SFM*GE PERFECT GETAWAY 866-609-4883 IL 9.99
Here is the followup letter #2 to The Attorney General-->
Attorney General,
Please add this to the complaint I filed earlier today as it pertains to the same subject. After leaving this site and Doing a little online investagating, I came across a posting blog that contains 100s of posts from people that have also been victoms of this same outfit. This has been going on for over a year by looking at the dates of the posts. Most all of the victims never gave there account # out and this money is straight out takin from them. You must visit this link and read these posts!!! One after another claiming the same thing dating back to august of 2003, and its still being allowed to happen.
if you scroll through the posts you will see the same company used on my charges,,, SFM*CRITICS CHOICE ENT 800-527-3378 IL and SFM*GE PERFECT GETAWAY 866-609-4883 IL 9.99, along with other names that are surely the same group. This has caused me great distress and kept myself and many others from establishing a decent credit history. I hope I am presenting this to the right agency and thank you for any direction or help you can provide concerning this matter.
Doug
Clovis, California
U.S.A.
2 Updates & Rebuttals
Doug
Clovis,California,
U.S.A.
First Premier Bank Quality ripoff service
#3Author of original report
Fri, May 21, 2004
I finally recieved a response from first premier Bank on my second report to them of this account theft that is presently taking place, I am still awaiting for an answer to the 3rd message I sent them,I sent these all as urgent or important in respect to there online website for cardholder assistance,, each reply has takin days lol. You can view my messages to the bank above in my original report.
The reply I get from them is to wait for my bill to come in the mail,, fill out the back of it claiming the dispute, mail it in,,, and wait???Real Great Bank policy they have when a person reports theft in progress being done on there card and they wont stop it immediatly??
Here is another real funny situation, why is it that if I try and make a charge of any kind with my card, and the money is not there, I get a refusal to make that charge(insuffeciant funds}, But this 3rd party ripoff outfit can make a charge, and it goes through every time putting me in the -$$$ status as overdrawn and paying penalties.
Kind of tells the whole story right there of how these people are getting away with this, the bank is involved or behind this, and thats what makes this whole unbelievable ripoff against thousands of people that has been going on for over a year now a little bit believable.
They are well aware of these people as I have seen post after post of people complaning to there banks about the same business names fraudulantly charging on there cards,,,, but yet they allow these same charges by the same titles continue to go on,,,for going on two years now!!!
Treating a urgent customer report about current account theft with a resolution of "wait for your bill","fill out the back", "mail it back","wait for us to process it","we cant stop these charges for the months it takes to follow this procedure","have a good day"!!! is complete bullsh-t, I have been charged 3 times now in a months time for this so called monthly service,,,yaaa right.
Banks most recent response to this ongoing theft of my card-->
Message History
From Date Message
GREGERSEN 05/21/2004 01:09 PM If there is a transaction on your statement that you believe is an error, please complete the Notification of Disputed Item on the back of your monthly statement and mail to: Premier Bankcard PO Box 5524 Sioux Falls, SD 57117 or fax the completed form to: (605) 357-3438 Before we begin our investigation, we urge you to make a good-faith attempt to resolve the matter directly with the merchant. A detailed written explanation of your dispute is required for any situation which does not fit into one of the categories described on the form. This may include, but is not limited to, merchandise that is defective, damaged, or returned. Please include as much information as possible about the dispute, and remember to include relevant documentation (this includes copies of any signed return postal receipts, estimates, invoices, or hotel cancellation numbers). If there is a transaction on your account which you did not make or authorize, please state this in a signed letter. Insufficient information may delay or prevent the resolution of your inquiry. All inquiries must include your account number and signature. We appreciate your business and look forward to serving your financial needs. If you have any further questions, please contact us at 1-800-987-5521.
Doug
Clovis,California,
U.S.A.
MWI* Another Alias
#3Author of original report
Fri, May 21, 2004
This is the same group as reported associated with MWI