Complaint Review: SG United

The last time our alarm monitoring service was sold, it was taken over by SG United, located either in Portland, Oregon or Vancouver, Washington. Other transfers of ownership had been seamless, but not this time. SG United, someone who called himself  "Jack Ryan", sent a "rep/technician" to our business sometime in Oct or Nov, 2014 to "check out the system". This "technician" then demanded $200 and a NEW 5-year contract!!! We were already in year 4 of our original 5-year contract, so we declined to renew and also DID NOT give him any money. This "technician" even called his supervisor who was at a Portland phone number (either a 503 or 971 area code) to try to convince us to do it. We still declined. The technician left. FAST-FORWARD to today, and we discovered that this "technician" HAD DISCONNECTED OUR ALARM!!! He entered a new account number for us, but didn't change the info on the other end, so when our alarm went off, we got no phone call, no police & NO PROTECTION at our business!!! He had gotten angry when we didn't give him any money nor renew for another 5 years, and DELIBERATELY left us without an alarm!!! We have been paying but have been without service for 5 - 6 months!!! There are also NO CONTACT numbers for this company - all 12 phone numbers are either our of service, go to private parties or other unrelated businesses! Dunn & Bradstreet also has limited data & a bad phone number for them as well. DO NOT DO BUSINESS WITH SG UNITED!!!