SGI & Co Inc 7545 Irvine Center Drive Suite 200 Irvine, CA 92618 Elderly Couple Fraudly overcharged $18,500.00 for shower replacemnt in 5x7 bathroom with used fixtures and tile couple 88 and 90 yrs old one completley blind and other partially blind with physical disabilities, Couple is on limited income at proverty level. San Bernardino California
LETTER OF DISPUTE
Alice Keith
1340 W vine Street
San Bernardino, Ca 02411
SGI & CO. INC
7545Irvine Center Drive, Ste 200
Irvine, Ca 92618
After having work performed by your company’s contractor Michael Shimonl, lic # 978044 and his crew (subcontractors?) partially completed for a sum of $18,500.00 plus it has been revealed and determined that the work is sub-standard for the amount charged with used and outdate fixtures , but charged for new ones. I feel as though I am a victim of fraud. I understood my bill to be about $9000.00, which I think is too much for what was done. I am nearly blind and could not read the (illegible hand written) estimate, and it was read to me by the contractor. It was provided for me (only after being requested) in typed, legible format on August 23rd, weeks after the work was completed. I feel cheated because my written estimate was unreadable and because I am paying $18,500 for work that I thought was going to cost about $9,000.00. I have been told that the work done is not worth the $9,000 I was originally expecting to pay!
I am currently making payments to two (2) financial institutions /companies under dispute andprotest that I cannot afford the monthly payments under pressure in order to try to protect my credit but also to avoid a lien being place on my home. I am a 88 year old disabled and nearly blind woman with a completely blind husband. Our income is minimal and this additional monthly payment is causing an extreme hardship on our budget.
No reasonable resolution of this situation has been made after several attempts have been made with the contractor other than I have been grossly overcharged. Therefore this project is in dispute/complaint is being forwarded to the State of California Contractors’ Board for review.
.Submitted by
Mrs. Alice Keith
Homeowner
cc: Synchrony Financial
Green Sky
State of California Contractors’ Board
City of Irvine Police Department/Better Business Bureau
Elderly and Adult Abuse Services of San Bernardino
1 Updates & Rebuttals
SGI&Co
Irvine ,California,
USA
Reported By: Faye — San Bernardino California USA
#2REBUTTAL Owner of company
Fri, October 07, 2016
Dear Faye,
Under no circumstances, we take advantage of anyone especially the elder. Our company policy requires elderly homeowners to have an adult present with them in order to close any deal. We at SGI & Co. strive to provide the best service and competitive pricing.
We would like to hear from you in order to resolve this issue and ensure your complete satisfaction.
Sincerely,
SGI & Co.