Complaint Review: Shadow shopper

I recently submitted a trial membership for Shadowshopper.com.

As the trial membership was coming to the end I sent an email to the company explaining I did not want any further business with this company. They promised jobs opportunities, I followed through on several emails to find jobs in my area, none were to be found. As I sent the email letting them know I did not want any further charges or membership, my bank statement arrived two weeks later with a $99. charge for a year membership to this website.

I immediately called my bank letting them know this was an unauthorized charge. The bank took great care of me and is working with me to resolve this matter. I have sent several emails to shadowshopper.com and have not had any sympathy or any resolve to settle this matter.
The bank gave me their phone number, I have called them and sent one more email and again the matter is not settled.

I find it totally ironic that this company who solicites job for rating customer service in other companies has such poor customer service. I have found their customer service department one of the poorest departments I have ever had to deal with.

I hope that by placing this complaint along with many more some other poor person will not join this site to lose their time and money. I would rate this site the most horrible site on the internet.
Thank you

Dianne
Pepperell, Massachusetts
U.S.A.