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  • Report:  #367952

Complaint Review: SHAMROCK FARMS DAIRY

SHAMROCK FARMS DAIRY/SHAMROCK FOODS REFUSES TO ACKNOWLEDGE CUSTOMER COMPLAINT PHOENIX Arizona

  • Reported By:
    — PHOENIX Arizona
  • Submitted:
    Thu, August 28, 2008
  • Updated:
    Tue, October 14, 2008
*Author of original report: update

I purchased a quart of Shamrock Farms buttermilk. There was something wrong with it. I called the customer service to complain on 8-9-08. I received a voicemail message asking me to call back, which I did 10 minutes later (8-11-08.

I have not heard back from this company since that date. I even sent an email stating the facts on 8-19-08 and have not received a reply yet. Today is 8-28-08.

Is this a way to treat loyal customers?

Steve
PHOENIX, Arizona
U.S.A.

1 Updates & Rebuttals

Steve

PHOENIX,
Arizona,
U.S.A.

update

#2Author of original report

Tue, October 14, 2008

Finally received a call from Shamrock in October. This matter was finally settled.

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