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  • Report:  #1138774

Complaint Review: Shanon Roberts

Shanon Roberts Kountry Kritters Acres Puppymill, takes horrible care of her animals. Dishonest , and plainly nuts. Three Rivers Michigan

  • Reported By:
    Amanda — Crown City Ohio
  • Submitted:
    Mon, April 14, 2014
  • Updated:
    Fri, October 28, 2016

  I agreed to trade 4 very nice Boston Terriers with Shanon and her boyfriend (who she claims is her husband, he is not. They live together and do not report it so that she can collect an ssi check).

They arrived with the dogs on Sunday. Three AKC Shih Tzu's. Is what was to be traded for the Bostons. I was shocked and very saddened to see the condition they were in. I almost told her NO thanks but felt bad as she is handicapped and had driven so far, that was my 2nd mistake, the first was trusting this woman. I had to take these dogs to my vet to be sedated before they could be groomed. The matting was so horrible that my A-5 clippers wouldn't begin to cut through it. My vets office shaved them down, it came off in big solid chunks with straw and what smelled like horse manure , this was all matted to the skin. I had to pay $70 per dog to have them groomed. And what was under the skin was just as bad, they had sores all over their bodies.

 Shanon told me ( and as I found out later others who had inquired about the dogs) that they were due to be in season soon. The next day after she gets home she emails to ask me how bad they were to groom and to say that oh yeah they were bred for PomTzus. As it turns out the smaller female was indeed pregnant and bred to a Pom. I do not breed mixes and Shanon knew this. had she told me before hand I would have never traded with this woman.

i purchased two Poodles from her at the same time and they were just as bad , horribly matted , the male was skin and bones, you could see it once the hair was gone. I could not leave them with her , I knew they would continue to be matted up and miserable.

i did write her two checks for them. I did stop pmnt on them. You bet your butt I did after the huge vet bill to get them groomed and finding out that the Shih Tzu was bred for mutts. I paid $400 via PayPal and have receipts to prove it. That was what I owed her minus vet bills.

i have plenty of pictures and vet reports if anyone would like more information on this horrible breeder.

PLEASE if you are considering buying from her go look for yourself where the parents of the puppies are kept. She has MANY animals , way to many for her to afford to feed or care for. She is making a living from SSI and these poor animals.

8 Updates & Rebuttals


Amanda

Ohio,

More reports and charges filed

#9Consumer Comment

Thu, June 12, 2014

More people are coming forward with their stories about Shanon Roberts. Please google her name and her aliases. 

She is also being brought up on charges for making false police reports. Hopefully law enforcement will be able to do something about this mentally unstable person. I ended up paying her in full via PayPal, as my lawyer advised me to pay her and then sue for damages. She filed charges two days after she received payment in full for me stopping pmnt on the check. The dogs that I bought from her were sick, abused, and horribly matted and neglected. They were not worth $100 much less the $750 that I paid for them. My only comfort is that they are now out of Shanons hands.

 


Amanda

Ohio,

More ppl coming forward about Shanon

#9Consumer Comment

Thu, June 05, 2014

  New reports are coming in in regards to Shanon and her Kountry Kritters puppymill. If you have had any problems with Shanon Roberts please get in touch with me as I plan to file a suit against her. I have already heard from several people and we could possibly make this a class action suit.

at the very least she needs to be shut down!!!!!


Amanda

Ohio,

A list of Shanons alias' sand addresses

#9Consumer Suggestion

Mon, April 21, 2014

Heres a small list of her aliases and addresses. Who moves around? Who uses multiple names? Shanon , Mary, or whatever she calls herself.


Amanda

Ohio,

No sick pups ever huh

#9Consumer Comment

Mon, April 21, 2014

This is just one example of Shanons dishonesty and lies. She has sold quite a few sick animals. Many from the pet store she owned in TX.

shanon has moved around quite a bit. She uses aliases, I have a whole list of them. She even uses her boyfriends last name. This woman is a real piece of work. She claims she is disabled and collects a government check while living with her boyfriend. she doesn't turn in her extra dog money, but I've taken care of that for her. SSI knows all about the fraud now.

bottom line is the dogs that came from her were in horrible shape and NO dog deserves to live like that!


Amanda

Ohio,

More sick dogs from Shanon

#9Consumer Comment

Mon, April 21, 2014

yahoo.com/question/index?qid=20100511102146AAC3MPt">https://answers.yahoo.com/question/index?qid=20100511102146AAC3MPt

 

 

 
 Should breeder pay vet bill when puppy was in critical condition within 20hrs of purchase from coccidia?
 
 
i got my new puppy on a friday...by saturday night we had to rush him to the vet because he was so lethargic...he was there for 2 nights 3 days and we finally decided to put him to ...show more
Update : the price of the puppy was dropped to 200.00 and then once i spoke with the breeder she accepted 180.00. I contacted her that saturday and she said to try to feed my dog through a suringe...we got a bottle but still nothing. so we took him to the vet. i stayed in contact with the breeder everyday he was there on day 2 she said his sister had coccidia and to tell the vet to give albon which they were doing. she has akc dogs but this was not one of them and she said he was a VERY healthy and playful dog...she has a website for Kountry Kritters. i live in michigan and i found it hard to understand the law for this situation. she did offer to pay me 90.00 half of what we paid for him or an adult pomeranian but we are not interested in another dog from her.
Update 2: http://kountrykrittersacres.webs.com/ is her website which CLEARLY states ...show more
 
 
Best Answer
  • Sheri answered 4 years ago
First you have to fully read your puppy contract, if you have one. Reputable Breeders will have a minimum 2 year health guarantee against genetic conditions and others just for genetic life threatening conditions.

With paying only $180 for a pup I doubt that there is a contract

Exposure to the coccidia in feces from the onset of the illness is about 13 days, so this pup obviously had coccidia before you brought the pup home.

I would look into your states puppy lemon law animallaw.info/statutes/speci...
and
animallaw.info/statutes/stusm...

Usually states have a 2 week period for the puppy lemon laws, something you may want to look into.

This of course does not meant that you will certainly get monies returned or even that your vet bills will be refunded and paid by the breeder.

Again read your contract thoroughly if you have one and check your state laws.

You may even want to check you contract about euthanizing the pup. Some breeders want to be contracted particularly if it is a puppy before any decisions are made on euthanizing. Not contacting the breeder could result in your not winning anything and the breeder requiring you to have a necropsy done on the pup showing proof of what the pup had and a legitimate reason from the vet that euthanasia was the only option.

Also some breeders may have written in their contracts that they will take the pup back but will not be responsible for any vet bills you acquire while in your care.

Did you receive a health certificate, deworming schedule record of each time the pup had been de-wormed, the name of the medication prescribed and purchased at a vets office and dosage information, and vaccination record signed by a vet when you picked up the puppy?

You would have to do some serious research in every aspect to see where you stand.

If this Kountry Kritters is not in your state then that in itself has its own laws. The state of Michigan has laws about pups/dogs being brought in from other states...read the laws in the above links

What is the exact web address of Kountry Kritters?

ADD::::

I went to the web site and am sorry to say that this women is nothing less than a BYB. The web site has absolutely no information on anything!

On her home page it states in the first sentence and I quote "I am a retired pet store owner and true lover of animals." Any one who has owned a pet store gets their animals from a puppy mill. Just because she no longer has a physical pet shop doesn't mean that she now doesn't have an Internet pet shop and still doesn't get her pups from a puppy mill.

I would have ran as fast as I could from this so called breeder!

Her writing the animals are healthy means absolutely nothing.

She has no pictures or information on the Dam or Sires of any of the pups. No health testing information on any animal.

From what you wrote stating that the women told you that the pup may get coccidia should have been a warning signs in big bold neon lights!

It is against the law in every state to sell or give away a pup or dog knowingly of having a medical condition. Obviously she knew the pup was ill or had been around infected dogs/pups which is why she told you about it.

I would get all your information together, look into your state laws as I mentioned above, contact an attorney and see what happens. If nothing else it may put a stop to her selling pups period!

However keep in mind that her having told you the pup may have coccidia may not work in your favor as you knowingly took the pup after her warning you.


Did you notice on the site that she states that the pups get vaccinated with Neo par, DHPP, DHLPP?

WOW way too much!!!!!!!

Neo Par is a vaccine for Parvo

The DHPP & DHLPP also have the parvo vaccine included

This is too much for a pup, she has no idea what she is doing!

She also requires you to buy Nu Vet supplements which is not needed by any pup or dog and usually is only sold by BYB's and puppy mills.

There is just too much I can pull apart with this BYB and her web site.

I am sorry that you bought a pup from her but even more sorry for any pup that ends up with her. I think that any pup from this person will end up with counting their days awaiting their death sentence.
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    Other Answers (16)

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      • corky95621 answered 4 years ago
        depends on what is stated in your puppy contract
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        • !There is no reason for Ignorance !call a vet! answered 4 years ago
          Sounds like you bought the puppy from a BYB when i looked at the price and reputable breeders don't sell sick puppies that puppy was sick when you bought it try and go back to the BYB you bought it from and see what they say
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          • ? answered 4 years ago
            At only 180 for the dog, I'm going to guess this was some dodgy back yard breeder and not a reputable one.

            What does your contract say? Does it offer a health guarantee of any length, or nothing at all?

            If you didn't sign a contract, or the contract doesn't mention a health guarantee, there's nothing you can do- it's 'buyer beware', no law for the situation.

            If there is no contract or no health terms written into the contract, you could phone the breeder and politely speak about it, and if they're nice, they may offer to pay a portion of the bill- however, that would only be out of the kindness of their own heart. There is NO law forcing them if you didn't sign a contract. End of.
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            • Veratric answered 4 years ago
              Did the breeder give you a health gaurantee or contract? If not, consult with a lawyer. You may have to go to small claims court. Some states have puppy lemon laws that will give you a shot at getting your money back. It won't be easy though.

              In the future choose your breeder more wisely or go to a shelter.
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              • Rayven ~ SCAdian girl answered 4 years ago
                What does your contract state? No contract? No wellness guarantee for the first 48-72 hours if not longer? No puppy lemon law in your area? Then you are SOL unless you take her to small claims BTW why haven't you contacted the breeder yet?

                ETA:"the price of the puppy was dropped to 200.00 and then once i spoke with the breeder she accepted 180.00." yep byb

                "I contacted her that saturday and she said to try to feed my dog through a suringe...we got a bottle but still nothing." Only a byb would have let you leave with a sick puppy.

                AKC registration means nothing in regards to quality. A good breeder wouldn't have told you to try feeding him through a syringe.

                You have three options
                1.you take her to court
                2. you take the 90 bucks and the lesson that comes with it - DON'T BUY FROM BYBS
                3. You do nothing
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                • Alesi's Chis answered 4 years ago
                  The puppy has to be fit for sale at the time of purchase, which it clearly was not. Check your states puppy lemon laws & contact the breeder. Tell her she can either reimburse you what you're out now, or she will have to pay court costs on top of that when you sue her
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                  • malteseonly.com/lemon.html

                    This website will list Puppy Lemon Laws by state of purchase.

                    Next, time go to a reputable AKC breeder and not the store in the mall or billy joe bob's backyard breeding.

                    edit: I just saw the website. Those people deserve to be euthanize d. Sorry, but you are retarded for purchasing an animal from them. I think you don't even know how to properly raise a puppy.

                    UGH!!!!
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                    • TK answered 4 years ago
                      You got suckered in by a puppy mill. I looked at the website and it made me want to call animal control. This is the kind of sleaze we work to run out of my county. I would sue for all veterinary bills in small claims court, or the Michigan equivalent.
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                      • Kaper answered 4 years ago
                        From what I can find, Michigan does not have puppy lemon laws. That means without a health guarantee, there is little you can do, aside from civilly suing her.
                        I am sorry for what happened, but unfortunately it is going to be an expensive, heartbreaking lesson.

                        If you do chose to go to a breeder in the future, look for one who has a health guarantee. And expect to pay closer to $1000 for a purebred from a good breeder.
                        If $200 is your price range, check out rescues and shelters. No decent breeders sell their dogs for that little.

                        The only site I can find for Kountry Kritters is not in Michigan.
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                          • ♥ Cioccolata ♥ answered 4 years ago
                            I'm guessing you didn't buy from an reputable, responsible AKC show and/or working breeder. If you did, you would have phoned the breeder while you were anxiously waiting at the veterinary hospital, and you would know what the health contract covers.

                            @ Jessi - Backyard breeders and puppy mills guarantee health for between 48 hours and 1 year.

                            GOOD breeders have a health guarantee covering at LEAST 2 years - do you know why? Because congenital issues - faulty hips/elbows, cardiac and thyroid issues, degenerative eye diseases - generally don't show up until maturity - which is around 2 years of age.
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                            • Jessi answered 4 years ago
                              You can sue the breeder in small claims court and try to get your money back. I know the breeder we got our dogs from has a health guarantee with all her puppies. If anything is found within a year of purchase, we contact her, she meets us at our vet & pays for anything that needs to be paid for.
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                              • Bells - Beach Bums answered 4 years ago
                                Depends on the breeder. If you got a contract with a health guarantee...then the breeder might be liable for some or all vet bills.

                                If you picked you pup up from a back yard breeder, no contract...well, you're SOL
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                                • ? answered 4 years ago
                                  Learn from your mistakes. Sometimes mistakes are expensive.
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                                  • Yvonne answered 4 years ago
                                    Seriously!? I would say you are SOL, but in some states as pets are considered property you may be able to get a portion of your funds back. Buying from a non-AKC breeder is never a good thing, especially if you do not have the puppy checked out by a vet before purchase.

                                    This should serve as a warning to anyone that does not know enough about pet adoptions. Get yourself informed before adopting or purchasing a pet.

                                    Good luck! I hope you do take them to court so that maybe the city will shut them down. Too many puppies are born with genetic diseases and in poor health do to people buying from non-AKC accredited breeders.


Amanda

Ohio,

Really Shanon

#9Consumer Comment

Mon, April 21, 2014

So you're a detective now, LOL.

If the Bostons were of such poor quality why did you take them? You are now upset because Candy needed a c section. That is common in Bostons. How is that my fault? And as for her paperwork, she is ICA reg and micro chipped, I have a copy of her papers with the microchip number on them. Stop trying to put the other females papers with her to fool people, you are fooling no one. I also have a copy of my ad from hoobly, it plainly says they are ICA registered.

The only person who will be shut down is YOU Shanon. You took horrible care of these dogs. They were matted beyond belief, sores, an skinny under all that hair. YOU shoud BE ASHAMED. When I said you didnt need to groom them I assumed they were grown out , NOT MATTED TO THE BONE.

I have never moved. I have lived here my whole life and can give you lots of neighbors names and numbers to prove so.

I unlike you do not need to move around to escape complaints, and I have a list of them from ppl all the way back to when you ran a petshop in TX.  You even have a whole list of alias's, you use your boyfriends last name as well as your middle name to fraud ppl. You are even defrauding the government.

If I have disagreements with other they are from people like you. Welfare frauds whom I have also reported:-)

The sad truth is you are a pupymill and take horrible care of your dogs. It's as simple as that. I cant help if you dont like the public knowing.


PetDetective

Kalamazoo,
Michigan,

Amanda Saunders, Amy Saunders Amy Jones Who ever you are Someone else complained about you on rip off reports

#9General Comment

Tue, April 15, 2014

 Amanda, Amy who ever you are going by.  Long before you did business with Shanon someone else did business with you and they have a lot to say about you.  Your only posting this ad as revenge for your guilt.  You are a horiable person and more than one person thinks the same way.  How many names do you go by. How many different kennel names do you use.  I am sure we can all dig dirt. Just type in your name your address and your phone number and guess what you online all over the place advertising dogs for sale.  Plus your facebook is public and your dog photos are all over there multipal breeds. 

 

http://www.ripoffreport.com/r/amys-pomtown-amanda-or-amy-saunders/crown-city-ohio-45623/amys-pomtown-amanda-or-amy-saunders-sells-sick-dogs-runs-a-puppymill-with-over-40-dog-327381


Shanon

Three Rivers,
Michigan,

They were not nice bostons

#9REBUTTAL Individual responds

Mon, April 14, 2014

The bostons I traded for were not at all.  And I have found out now that the only AKC female is not even AKC.  I have every e-mail.  SHe wrote bad checks told lies, on an account that has been closed for over a year.  In none of the pictures can she prove those are my shih tzus.  They were not in bad shape. 

She wanted to do the groom herself, then didn't want.  I have individual kennels and a pair is in each one.  Hers run all together.  She has moved several times check yahoo.  The bostons are way large and don't meet Akc standards at all and too much white on them. 

None of them are black and white.  She only had the dogs since 2/28/2014 and I picked them up on March 23, 2014.  She still has not paid me for my nice toy poodles $750 or shown any vet records.  She calls names like a child and lets her dogs run all together.  She didn't even own the dog when she got pregnant let alone know anything about them.  She has never been here and accuses others of her own guilt. 

I am taking her to court and I will shut her breeding down.  She has not been honest about one thing and her husband doesn't know a thing but she uses his accounts and money to run her fraud scam.  Just talk to her a while and she tells on herself.  I have plenty of return sales a great reputation and have never sold a sick dog ever.  I hate people who abuse animals and teel lies.

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