Complaint Review: Shari's Berries

 For my wife's mothers day present I thought I would surprise her with something special. After hearing of " Sharies Berries" on national radio, I decided to try this online company. Their website promises a " 100 %" money back quarantee if your not totally satisfied. When the Fed Ex truck showed up in my driveway, I knew this would not end good. This was the filthest vehicle I have ever seen. When my wife opened the box, all the berries had been slammed together in one corner and melted chocolate was everywhere. At some point in time, Sharies berries had inserted a frozen cool pack that was also totally melted. This package appearred to have been not only stepped on, but must have been left out in the heat. When I requested my money back, the company stated " No problem" as of today's date, 6-3-2013, still absolutely no refund of my $52.42. Their emails claim my refund must be tied up in a " Visa interchange " regardless, I still have no refund. This company will only giver you the corporate run around. I will never do business with again. I have also written the broadcasting companies they advertise on, but do not expect much, since they pay big money to advertise their crap.