Complaint Review: sharma billiards

I am cursing the day when I thought of having a pool table in my home for personal use "SHARMA BILIARDS ", Location, -, Wz-554-555, Srinagar Colony,Near Britannia Chowk,Opp Ram Mandir, Street No 1, Rani Bagh, Delhi . They said that
they are authorized agents of "Pool table in delhi 2010 games" and RCI. I was given a very rosy picture of the Pool table and lured into booking a pool table with imported pool table accessories", . I paid Rs.10,000/-  and Booked Pool table (offering booking ) But on 11th Dec'10, when I  got the pool table ,i was amazed to see a pool table which look like new
but seems to be a used table after 15 days i saw some powder coming out form the pool table legs i called up Mr AMIT SHARMA he said its a polish problem and we will  repair within a few day after desired date, then they made 100 excuses
and did not boys to do the work, e.g., the we have hundred order pending , you have not paid the full amount ,u haven't used the table as directed to use.

I checked with billiard repair technician and they immediately confirmed Termites have entered in the wood .If MR SHARMA said that they r using Maple wood or Rose wood or African oak or Termites never attacked Hardwood .after repairing on my own with some pool table repair person he told me the table is used and all accessories used are of third quality(Chinese cheaper quality)give used marble slate slate paint and polishing the marble slate telling that they r original itallion slate.

I want my cash back and need whatever help as may be possible for that.