Complaint Review: Sharp Electronics Corp

I purchased a Sharp Model R-520D Microwave Oven in May 2001. Called my local "authorized" repair person and found that there is a one year warranty on parts and labor and 5 years on the magnetron. The appliance is 20 months old. The repair shop will estimate the cost for $20 and then charge extra for labor and materials. A call to Sharp customer service was useless in that I was told it was out of warranty and there was nothing they could do.

I understand the concept of a warranty and also realize there must be a time limit, but one should expect at least 5 - 10 trouble-free years from an appliance not just 20 MONTHS.

Sharp is obviously manufacturing an inferior product and will not go the extra mile for customer satisfaction. BEWARE!!!should be avoided.

Brian
Binghamton, New York
U.S.A.