Complaint Review: Sharp USA

I purchased a Viewcam Z VL-Z3 for 450.00. Mistake: I did not purchase extended warranty.

I am not able to take pictures with this digital camera. The word "DEW" shows up and the camera shuts down. It doesn't matter the time of year.

I have called Sharp USA at: 1-800-237-4277 to ask for support, serval times. All calls went un-returned.

I emailed Sharp USA Customer Support at: sharpusa.com/global/ContactUsProdSupp/1,1878,,00.html. Several times.. All E-Mails went un-answered.

So I finally wrote Sharp USA at:1300 Naperville Drive, Romeoville, IL 60446 U.S.A.
And that went un-answered too.

I have a 450.00 camera on my shelf that does not take pictures.

You can take video or still pictures, that was the biggest sales pitch. I was excited that you can snap still pictures off your recorded videos.

I only got about 9 months use from this camera. But the worse of it all is that Sharp has no support, did not return any one of my serveral inquires.

I do not blame the store that sold me the camera, they did offer me the extra warranty.

Thank you for listening
Cindy

Cindy
Roseville, Michigan
U.S.A.