Complaint Review: MID CITY AUTO SALVAGE

I called the mid city auto salvage this morning asking to speak to Mr. Ed or Alfred Talynski the President and Vice President of the company which I was transferred to the infamous Shaun Brayden. Shaun refused to give me his name and said he did not have to because he was the corporate manager. I recognized his voice from previous conversations. I told him I was calling back to check the status of my refund check he said that he had mailed on 3/15/05. His reponse was "you people can't F------ wait a F------ a week. I said Mr. Brayden I have been waiting for 2 months for my transmission or money. I then asked if he could fax me a copy of the check so that I knew for sure he had sent it. He then began to curse at me. I responded by telling him I was recording our conversation. He then responded by saying "F------ record this and proceeded to hang up. The phone did not hang up and I was able to hear his conversation with the employees in the background. Mr. Brayden was telling them. "Just send him his F------ money, get him off my A--. He has already contacted an attorney and called the city attorney's office." He then went on to talk about another customer. After waiting approxiametely 5 minutes he must have realized the phone was off the hook and hung up. Not knowing that I heard everything he said. Will SEASIDE, California
U.S.A. Wilmer SEASIDE, California
U.S.A.