Complaint Review: SHAVER PONTIAC JEEP

Needed a cheap car to take duagther to and from day care after moving from Arizona. As a Britsh lifelong biker, I had a motorcycle worth a minimum of $3500 at trade in values according to Kellys Blue Book and NADA.

After a 12 hour working day, I arrived on the Shaver used auto lot to check out a vehicle that had already been sold. I stated to both the salesman, Phil, and to the used auto manager, Larry, that I needed the minimum trade in value of $3500 from the bike and wanted to finance any remaining amount. Decided on a cheap ($6995) 2000 Ford Explorer. I repeated that I HAD to get minimum trade-in value for the bike otherwise I'd walk off the lot.

I was presented with a contract that fitted my monthly budget and signed. I was still working 12 hour days for the remainder of the week and when I finally checked the contract, thinking I had a 30 day colling off period, I found out that Larry had only given me $500 as the value of the bike as a depsoit and had also charged me very high interest rate without relating it to my credit score. I'd also not realised that you only get 2 days to cancel a deal here in California I returned to Shavers and queried this, thinking it was a simple typo but was informed by the general sales manager, Mickey Shaver, that the most he would offer was around $500 of servicing after ripping me off for $3000!

I went to a dealer to avoid problems and as this is only the second car I've ever bought and expected to at least be able to get a reasonable amount for the trade of my bike.

These guys basically saw an easy target and took full advantage of the situation by screwing me for $3000 on a trade-in that's now costing me over $10000 for a $6995 vehicle.

I can't begin to describe how bad I feel about letting my family down, allowing myself to get so easily scammed and the anger I feel towards these slimeballs.

Iain
THOUSAND OAKS, California
U.S.A.