Complaint Review: Sheds for All

We contracted with this company to have a 12'x16' shed constructed in our back yard. Before the crew left we could not get in touch with the owner and reluctantly wrote the check with the promise of a call.  During the next week, a tropical storm threatened so my husband took a good look at the shed.  This closer look revealed that they: 1) installed no drip edge to prevent rain from coming in the shed, 2) the rafters only have one gusset on each side (unlike the heavy duty example on the website),3)  the double "heavy duty" doors warped within the first week leaving gaps at the top and bottom, 4) the upgrade promised 50 year paneling but research of the T1-11 used shows an expected 7 year expected endurance and it was installed incorrectly with staples for much of the construction, 5) there are multiple exposed nails that obviously should have been nailed to the studs but missed their mark, 6) the floors has holes in it, 7) where the decorative frame was added on the double doors, staples are visible on the other side of the door all the way down 8) trim boards were not trimmed to the same level as the paneling, 9) some of the studs have a 1/2'-1" gap at the bottom so these will not be load-bearing at all and 10) multiple shingles and fallen off the roof within the first 10 days.  These are just the top ten problems we wanted to address.

On the website, we discovered that this sized shed with the upgrades we requested is advertised for $750 less than we were charged.

We called and left about a dozen messages, we sent 8 emails and many texts including pictures of our issues.  We NEVER received a call.  We informed him of our intention to pursue these issues in small claims court if he did not call to address these issues; still no call.  A 6 year warranty is worthless if you can't get a call back in the first week of construction.

Since leaving the structure as is would have caused further damage, we have been forced to start our own repairs.  We would be willing to allow repairs to be done with a re-negotiated price but no one will call.

It seems we were taken for a ride.  As a consumer, I feel it my duty to warn others about their shady business practices. Stay away from this business.

D.D.

Alvin, TX