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  • Report:  #1197069

Complaint Review: SHELL

SHELL Tarpley Distribution Water in Gasoline Hondo Texas

  • Reported By:
    duallydondon — Baytown Texas
  • Submitted:
    Mon, December 22, 2014
  • Updated:
    Mon, December 22, 2014
  • SHELL
    1201 19th Street
    Hondo, Texas
    USA
  • Phone:
    830-741-7020
  • Category:

Briefly stated, I purchased gasoline there at that Shell gas station since it was open at 5:30 AM.

The gasoline I purchased was mixed with lot of water and it caused my Ford F250 to stop running. Mechanic removed about 5 gallons of water from fuel tank

Mechanic replaced fuel pump, clean out fuel rails, and chemically cleaned fuel injectors for a total cost of $720.00 when smoke cleared

I did contact Shell and was basically told that since it was not Shell gasoline but supplied by an independent (Tarpley Fuel Distributor) in Hondo Texas and since it was a good company that met standards the case was closed. end of story!

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