Complaint Review: Shell

Here I will show how templatetuning.com will tell you they will install your template for $49 and say it will be exactly like the demo/preview and then take your money and leave your template half way installed with broken pages.

From Rachel Green; (rachel@templatetuning.com) here is what she said:

Hi Shell
the template will be installed as on the preview. please pay and provide us all the necessary info. have a nice weekend.
Best regards,
Rachel Green

Here is the preview: http://cms.template-help.com/joomla_32234/

And here is the results of what templatetuning.com will leave you with: http://legallookup.com/index.php

THESE PAGES ARE BROKEN

http://legallookup.com/index.php/services.html

http://legallookup.com/index.php/company.html

http://legallookup.com/index.php/clients.html

http://legallookup.com/index.php/contacts.html

http://legallookup.com/index.php/login.html

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1/30/2011 Update:

The process started on 1/13/2011 when I paid the $49 and we are now on day 18 and still the template is not installed correctly. As of today 1/30/2011 the template is now worst, now there is a list of warnings and errors and still not installed correctly. I would suggest at this point you fix and complete the install or refund my money.

This is worst:

http://legallookup.com/index.php

http://legallookup.com/index.php/services.html

http://legallookup.com/index.php/company.html

http://legallookup.com/index.php/clients.html

http://legallookup.com/index.php/contacts.html

http://legallookup.com/index.php/login.html

So I have sent an email to Rachel Green (rachel@templatetuning.com) asking for a refund 1/29/2011. Up until I started this blog Rachel Green would respond to my emails in one day but now it seems Rachel will not respond. It is Sunday so I will wait till Monday for a reply.

I have also submitted a ticket on 1/28/2011 to Garry Fieldner whom also works for templatetuning pleading with Mr. Fieldner to help resolve this issue. I received the standard email responds but have not heard from him personally.

More to come.

Shell

PS, this seems to be happening more and more: http://www.ripoffreport.com/Search/Template-Tuning.aspx

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I have now sent an email to the CEO of templatetuning.com ( Allan Brill
CEO, TemplateTuning.com) (Allan@templatetuning.com).

Ill see if Mr. Brill will resolve this issue.