Shelton Trucking Lies, NO LOADS, DECEPTIVE, POOR WORK EnVIORNMENT, OUT OF CONTROL, UNPROFESSIONAL Altha Florida
When I started looking for a company to Lease onto as an o/o I ran across this name (Shelton) and decided to check here first, Guess what, they poped up and I read the report, which was back in 2007, I thought as most of us do, well maybe it was the person and not the company, let me take heed and just ask them about it. I did and was told, well it was just that guy and I was assured they where a great company.
I had concerns, because the running joke in this company is a Dispatcher named Harriet, who works out of the Jacksonville terminal. I would heard from serval of the people there a warning in driver Orientation "She is Mean, so if you have any problems let us knwo and we will move you." statements made by every single person in the main office I had contact with. I should have ran then, but I gave them the benifit of doubth and continued, as stated in the one report before mine, the truck where old and all true what was stated in the rip off report I read. There where so many bad things I will try to summize if possible here.
had my truck one week, when the dash lights all went out and the mph indicator would not work, so i had no ideal how fast i was going. The AC did not work and it was pulling hard, so I took it back after a few loads and they got me right in to fix it and off I went. One week later the air did not work, the dash lights went out and once again no MPH. I ended up taking it to a palce in tampa to get looked at and they found so much wrong with the truck I was sccared to drive it. they ened up ficing about $1,000 worth of things. It worked fine after these guys in Tampa fixed everything.
While all of that was going on, my dispatcher in Jacksonville was so rude, mean and unprofessional just as they said she would be, I had to request to move. they gave me a dispatcher in the main office (hugh mistake) she was nice, very friendly, but could not get me loads and i talked to her after hearing about her kids, baby daddy and her drama in her life, but was told that they do lie much there and some drivers are not making much. (All True) I talked to a few other drivers at diffrent location while waiting on loads, one o/o was making $500 per week and was telling about it and how bad they treat him, one guy just laughed adn said, you knwo they have a staff of drivers just to go pick up trucks. i knew I was going to leave fast, but would give them a month to se if things got better.
The next week, which is week number 3 here, I called to get a Monday Load, and was told no loads. Ok, I called the next few days only to be told, well you can take a load our of baldwin, oversized, wait for the permit and I had to pay for it. 3 days later I got a permit $5 bucks. for a load that I dead headed 189 miles to get, to run all of 300 miles and it paid just under $400.00, yea i made an entire $100.00 after that run. I was in the hole and owed them $900 in fee's.
the next week was Memorial day weekend, Pick up a load on friday and can not get it to anyone until Tuesday of course, no prob, I did it. One week later, I call no loads I was told and we having problems gettings them, Ok, I say I will call back. On Tuesday i called no load, you can do baldin again (we both laugh) I will wait I tell her. On Wensday i get al call telling turn your truck in becuase you have not run this week. I was going to let it go, but called to see what was up and was told it took you 4 days to do a load last week, he the head dispatcher was talking about the holiday load I could not take, I was laughing but did not play his game, ok, I said I explained to him all the loads I had and he had a death ear about it. Later I find out the real reason, i had been looking for a new comapny so when they contacted them, they decided I was leaving so they woudl try to give me a bad report. Keep in mind I am a O/O.
So, after dealing with this company, I made all of about $1,500 after one month of loads with them. STAY AWAY FROM THESE GUYS!!! There are so many problems here and many of the people who wrok for them are scared to tell the truth, of course the dispatcher did not stick up for me, she has kids to feed, so I understand, so if you are reading this, just know you can do better.
To all drivers even thinking about driving for these guys, just stop one of the Shelton drivers and ask them. If you are not part of the click group there, you will not get good runs. Very few people make money at this company and the average time people last here is all about 3 months. My new Comapny knew who they where and just said, "Yea, we hear about them all the time and in fact they palce bad Dak reports on just about all they work with." BEWARE OF THESE GUYS! I left out names, because what is the point. I was not going to write anything, but i figure I owed other drivers the chance to stay away from this outfit.
On your side
lakeland, Florida
U.S.A.
5 Updates & Rebuttals
newdispatcher
Altoona,Alabama,
United States of America
Unfair treatment to *MOST* employees.
#6UPDATE EX-employee responds
Thu, September 16, 2010
I 100% agree with the statements of the former driver and dispatcher. I worked in the Birmingham terminal and almost made it 3 months. I was interviewed by the operations manager from Altha, Steve Johnson, and hired the same day. He warned me that the drivers may be rude and crude, but the worst problem was him and his group of buttkissers.
I literally laughed out loud reading the statements about Harriet. I was told by my drivers from day one that she was...well...mean, we'll say. I made it my mission to always respond to her with kindness and never let her get to me. Allison was also hard to deal with. She is the customer service manager with a snarky "greater than thou" attitude.
I started my training on Thursday morning with Steve. He showed me a few things on the computer, how to look up drivers numbers and a few basic things. He spent the majority of Thurs and Friday on the phone trying to keep things in order in the other terminals. I was asked to clean the office and answer phones and take messages. He left for Altha Friday after lunch and told me i'd be on my own for the next week, but not to worry because the phones were still forwarded to altha. He said that he was hiring a guy with a degree in transportation who would start the week after, and he would be back to train us both together. Basically, i spent the first week by myself in an empty office in the middle of Birmingham, doing nothing.
When the new terminal manager started the following week, we began training a little. It was mostly us talking, while Steve stayed on the office phone and his cell. After figuring a few things out, he left that friday and told us it was ours. Prior to us being hired, the Birmingham terminal was completely deserted. We really weren't fully trained, we were expected to learn as we go and figure things out. Which was fine, except when we had a question and had to call them in Altha to ask how to do something, we were treated like children. Harriet and Allison were always snappy and acting as if we were dumb. We tried calling the Iuka terminal for help, but were quickly reprimanded because they said those dispatchers were the worst ones and didn't know ****. They happened to be the nicest and most helpful people in the whole company!
My manager and I started getting the hang of things, and needed help less and less as time went by. I was really feeling confident in myself and happy that I could handle this job. My drivers were mostly nice and respectful, and although the two evil ones in Altha continued, it wasn't enough to get to me. I tried my best to treat my drivers right, to do as they asked and get them loads. Sometimes it involved asking Harriet. As another has said, she does not like when someone has something to say to her. I had a very good, dependable L/P driver needing a load out of Oklahoma, and a company driver headed that way as well, both needing loads back towards Alabama. I asked Harriet if she could get two loads for them and let me know. She put them in the computer and I dispatched and informed my drivers of this. They were to pick up in Duke, Ok the next day. That afternoon, the power and phones went out in the terminal and i was on my cell trying to make sure the loads were covered. I had to talk to the manager in Duke, and since one of the drivers was hitting a delay from (SURPRISE) a truck breakdown, he decided to pull one of the loads from us. The next day, I had a driver mad at me, Harriet mad at me, and Steve mad. Harriet had told my driver and Steve that I had cancelled one of the Duke loads. I didn't have the authority to cancel loads! She deliberately tried to get me into trouble with my boss, and make me look bad in front of my drivers. It got worked out, but the fact that she lies to cover her butt is a well known instance here.
We were constantly pushed around, as the new people at the company, which is not only unprofessional, but it is immature as well. We had our trucks dispatched and preplanned before noon every day. Many times, if we got a good load that another dispatcher wanted, they would just take it out from under us. If the other dispatchers needed a load moved, they would take our trucks and put them on the loads. We had loads of lumber from Birmingham sitting idle on our yard for weeks, without a truck to pull them because the other terminals needed copper out of Panama city or New Orleans. Their loads were always considered more important than ours, but we always got in trouble for late deliveries on this wood. We were told that If revenue didn't come up across the board (In all terminals) that he would fire one person, leaving one person to run each terminal.
The week that i was fired, i had a driver who emptied in Maine heading south after getting tired of waiting on a close load. I found him a double drop load in SC, going to Ohio first, then to Arkansas. He picked up the load and was headed to ohio when Steve went on a rampage about the lumber on our yard. He told me to send that driver back to Birmingham, drop the double drop load on our yard, then deliver a few of the late lumber loads, then he could do the Ohio/Arkansas load later in the week. I did EXACTLY as i was told. The next day, he had another rampage, full on cussing and hollering over the phone at me. "Why is that ohio load on the yard? It needed to be there yesterday!" Apparently he had forgotten what he had told me. He said that I did the wrong thing, why did he deadhead from South Carolina... I was sure he didn't need to deliver the first stop then deadhead back from Ohio! That would just defeat the purpose! He dispatched another driver to do the double, and i told the driver that he must leave Birmingham that night to make it to Ohio first thing. The next morning, I checked on that driver to see where he was, and he had hit a delay, but was about 3 hours from delivery. Yet again, another truck malfunction. I get a call from Steve, again, cussing and hollering, plus my driver on the other phone hollering. I told him where the driver was, and Steve said that he was going out of route, going the wrong way.
I have NEVER in my entire life been talked to as badly as Steve did that day. He had already threatened to fire one person, and knowing that I desperately needed this job, i tried my absolute best to make everything right. By the time he was done chewing me out, plus my driver being straight up pissed off because I had to put him on this load, i pretty much lost it. I had an emotional moment, and needed to go outside. I ended up in a panic attack, stressed thinking i was going to be fired for doing something exactly as i was told. Sure enough, when I got back from lunch, Steve instructed the terminal manager to let me go, saying he just doesn't think i can handle the job.
I'm a strong woman, I had never worked in trucking before, but considering the lack of training, the already pissed off drivers, the rude fellow employees who think they have authority, and the disrespect given by a manager, I think i was doing well while i was there. I was completely blindsided by my termination.
The other comments saying "You won't make it unless you're a part of their clique" are completely true. Harriet scares people off and lies to get rid of the ones who will stand up to her. Allison is just a snob who thinks she's better than everyone else. Steve has a rotten mouth and talks crap not only to his employees, but to drivers as well as CUSTOMERS! He's very unprofessional, and frankly, I'm astonished that companies still choose Shelton Trucking as a carrier.
Pissed Off
Atlantic Beach,Florida,
U.S.A.
Shelton Trucking is a joke.
#6UPDATE EX-employee responds
Thu, June 19, 2008
I don't even know were to start..
I was hired to be a dispatch / clerical in the Jacksonville office.
First, I went to the job interview. While I was there I met Allison from the Home Office in Alta, Fl. She warned me about Harriot as well and how alot of people can't handle working for her and how she was mean. (She was doing interviews on Monday and going to have 2 people to the doctors by Tuesday morning and start training Tuesday afternoon). Well needless to say Alison called me Wensday morning to see if I was still interested in the job. Of course I was, it's a salary job making $500.00 a week. Well Allison showed me a few things on the computer wensday afternoon. Meanwhile she was trying to make other phone calls to hire someone else. Thursday another man showed up and she spent the morning trying to show him a few thing. Lunch time came and he went to lunch and didn't come back.
So that afternoon Allison was on the phone trying to recruit someone else to come in for the job. Friday she had someone else come in to start. Now mind you I'm not getting much training here, between the phones ringing and Harriot's mouth (and mean in not even the word, more like monster I have never been so disrespected and treated like a piece of crap..). Friday around lunch time Allison had to head back to the main office and she must of asked me 3 times if I'm sure I'm going to be able to handle it. I told her I was fine and she didn't scare me. Dam, I have worked in the shipyard industry for the past 5-7 years or more and have met all different types of people from all over the place. She definitely top it though! So, I told Allison point blank I'm not going to quit and I'm going to stick with it and that they would have to fire me to get rid of me.
Next week, I worked Monday, and 3/4 of a day on Tuesday. Harriot tells me the phone is for me and it's Allison telling me that It's not going to work out. And I asked her, "Why" and all she could say that it's not going to work out. Apparently Harriot could handle some one having a response back to her. I mean I'm mad at myself for taking the abuse from her, but I needed a job. Here's an example: I think one of the last things she said to me was that"Apparently my computer wasn't as stupid as I was" and all I said was "Apparently".
But as far as the previous reports. while i was there I seen several people (truckers) that were not making any money. There was one man I looked up in there system that has not received a pay check since September 07'. Don't ask me why he's still there. But they were taking money out of his check for this and that every week and he was doing constant run.
Now, the last day I was there the other new girl that apparently fitted in there click make a big mistake and she still has her job... A trucker called to empty his load in Char. S.C., he loaded up in Bald, FL. She turned around and sent him on a dead head run back to Bald, FL. With an empty truck. Now he's paying for all the fuel which we all know how high that is... She didn't even look to see if there was something he could of grabbed head back that way (which there was). But I'm Stupid...
I'm actually glad I'm not there but i feel sorry for anyone that works for them. No one should have to put up with that type of abuse....
Kind regards,
I'm a better person then that.
p.s. I didn't even mention what my husband thought about the whole thing. He wanted to go up there and give her a piece of his mind as well.
Pissed Off
Atlantic Beach,Florida,
U.S.A.
Shelton Trucking is a joke.
#6UPDATE EX-employee responds
Thu, June 19, 2008
I don't even know were to start..
I was hired to be a dispatch / clerical in the Jacksonville office.
First, I went to the job interview. While I was there I met Allison from the Home Office in Alta, Fl. She warned me about Harriot as well and how alot of people can't handle working for her and how she was mean. (She was doing interviews on Monday and going to have 2 people to the doctors by Tuesday morning and start training Tuesday afternoon). Well needless to say Alison called me Wensday morning to see if I was still interested in the job. Of course I was, it's a salary job making $500.00 a week. Well Allison showed me a few things on the computer wensday afternoon. Meanwhile she was trying to make other phone calls to hire someone else. Thursday another man showed up and she spent the morning trying to show him a few thing. Lunch time came and he went to lunch and didn't come back.
So that afternoon Allison was on the phone trying to recruit someone else to come in for the job. Friday she had someone else come in to start. Now mind you I'm not getting much training here, between the phones ringing and Harriot's mouth (and mean in not even the word, more like monster I have never been so disrespected and treated like a piece of crap..). Friday around lunch time Allison had to head back to the main office and she must of asked me 3 times if I'm sure I'm going to be able to handle it. I told her I was fine and she didn't scare me. Dam, I have worked in the shipyard industry for the past 5-7 years or more and have met all different types of people from all over the place. She definitely top it though! So, I told Allison point blank I'm not going to quit and I'm going to stick with it and that they would have to fire me to get rid of me.
Next week, I worked Monday, and 3/4 of a day on Tuesday. Harriot tells me the phone is for me and it's Allison telling me that It's not going to work out. And I asked her, "Why" and all she could say that it's not going to work out. Apparently Harriot could handle some one having a response back to her. I mean I'm mad at myself for taking the abuse from her, but I needed a job. Here's an example: I think one of the last things she said to me was that"Apparently my computer wasn't as stupid as I was" and all I said was "Apparently".
But as far as the previous reports. while i was there I seen several people (truckers) that were not making any money. There was one man I looked up in there system that has not received a pay check since September 07'. Don't ask me why he's still there. But they were taking money out of his check for this and that every week and he was doing constant run.
Now, the last day I was there the other new girl that apparently fitted in there click make a big mistake and she still has her job... A trucker called to empty his load in Char. S.C., he loaded up in Bald, FL. She turned around and sent him on a dead head run back to Bald, FL. With an empty truck. Now he's paying for all the fuel which we all know how high that is... She didn't even look to see if there was something he could of grabbed head back that way (which there was). But I'm Stupid...
I'm actually glad I'm not there but i feel sorry for anyone that works for them. No one should have to put up with that type of abuse....
Kind regards,
I'm a better person then that.
p.s. I didn't even mention what my husband thought about the whole thing. He wanted to go up there and give her a piece of his mind as well.
Pissed Off
Atlantic Beach,Florida,
U.S.A.
Shelton Trucking is a joke.
#6UPDATE EX-employee responds
Thu, June 19, 2008
I don't even know were to start..
I was hired to be a dispatch / clerical in the Jacksonville office.
First, I went to the job interview. While I was there I met Allison from the Home Office in Alta, Fl. She warned me about Harriot as well and how alot of people can't handle working for her and how she was mean. (She was doing interviews on Monday and going to have 2 people to the doctors by Tuesday morning and start training Tuesday afternoon). Well needless to say Alison called me Wensday morning to see if I was still interested in the job. Of course I was, it's a salary job making $500.00 a week. Well Allison showed me a few things on the computer wensday afternoon. Meanwhile she was trying to make other phone calls to hire someone else. Thursday another man showed up and she spent the morning trying to show him a few thing. Lunch time came and he went to lunch and didn't come back.
So that afternoon Allison was on the phone trying to recruit someone else to come in for the job. Friday she had someone else come in to start. Now mind you I'm not getting much training here, between the phones ringing and Harriot's mouth (and mean in not even the word, more like monster I have never been so disrespected and treated like a piece of crap..). Friday around lunch time Allison had to head back to the main office and she must of asked me 3 times if I'm sure I'm going to be able to handle it. I told her I was fine and she didn't scare me. Dam, I have worked in the shipyard industry for the past 5-7 years or more and have met all different types of people from all over the place. She definitely top it though! So, I told Allison point blank I'm not going to quit and I'm going to stick with it and that they would have to fire me to get rid of me.
Next week, I worked Monday, and 3/4 of a day on Tuesday. Harriot tells me the phone is for me and it's Allison telling me that It's not going to work out. And I asked her, "Why" and all she could say that it's not going to work out. Apparently Harriot could handle some one having a response back to her. I mean I'm mad at myself for taking the abuse from her, but I needed a job. Here's an example: I think one of the last things she said to me was that"Apparently my computer wasn't as stupid as I was" and all I said was "Apparently".
But as far as the previous reports. while i was there I seen several people (truckers) that were not making any money. There was one man I looked up in there system that has not received a pay check since September 07'. Don't ask me why he's still there. But they were taking money out of his check for this and that every week and he was doing constant run.
Now, the last day I was there the other new girl that apparently fitted in there click make a big mistake and she still has her job... A trucker called to empty his load in Char. S.C., he loaded up in Bald, FL. She turned around and sent him on a dead head run back to Bald, FL. With an empty truck. Now he's paying for all the fuel which we all know how high that is... She didn't even look to see if there was something he could of grabbed head back that way (which there was). But I'm Stupid...
I'm actually glad I'm not there but i feel sorry for anyone that works for them. No one should have to put up with that type of abuse....
Kind regards,
I'm a better person then that.
p.s. I didn't even mention what my husband thought about the whole thing. He wanted to go up there and give her a piece of his mind as well.
Pissed Off
Atlantic Beach,Florida,
U.S.A.
Shelton Trucking is a joke.
#6UPDATE EX-employee responds
Thu, June 19, 2008
I don't even know were to start..
I was hired to be a dispatch / clerical in the Jacksonville office.
First, I went to the job interview. While I was there I met Allison from the Home Office in Alta, Fl. She warned me about Harriot as well and how alot of people can't handle working for her and how she was mean. (She was doing interviews on Monday and going to have 2 people to the doctors by Tuesday morning and start training Tuesday afternoon). Well needless to say Alison called me Wensday morning to see if I was still interested in the job. Of course I was, it's a salary job making $500.00 a week. Well Allison showed me a few things on the computer wensday afternoon. Meanwhile she was trying to make other phone calls to hire someone else. Thursday another man showed up and she spent the morning trying to show him a few thing. Lunch time came and he went to lunch and didn't come back.
So that afternoon Allison was on the phone trying to recruit someone else to come in for the job. Friday she had someone else come in to start. Now mind you I'm not getting much training here, between the phones ringing and Harriot's mouth (and mean in not even the word, more like monster I have never been so disrespected and treated like a piece of crap..). Friday around lunch time Allison had to head back to the main office and she must of asked me 3 times if I'm sure I'm going to be able to handle it. I told her I was fine and she didn't scare me. Dam, I have worked in the shipyard industry for the past 5-7 years or more and have met all different types of people from all over the place. She definitely top it though! So, I told Allison point blank I'm not going to quit and I'm going to stick with it and that they would have to fire me to get rid of me.
Next week, I worked Monday, and 3/4 of a day on Tuesday. Harriot tells me the phone is for me and it's Allison telling me that It's not going to work out. And I asked her, "Why" and all she could say that it's not going to work out. Apparently Harriot could handle some one having a response back to her. I mean I'm mad at myself for taking the abuse from her, but I needed a job. Here's an example: I think one of the last things she said to me was that"Apparently my computer wasn't as stupid as I was" and all I said was "Apparently".
But as far as the previous reports. while i was there I seen several people (truckers) that were not making any money. There was one man I looked up in there system that has not received a pay check since September 07'. Don't ask me why he's still there. But they were taking money out of his check for this and that every week and he was doing constant run.
Now, the last day I was there the other new girl that apparently fitted in there click make a big mistake and she still has her job... A trucker called to empty his load in Char. S.C., he loaded up in Bald, FL. She turned around and sent him on a dead head run back to Bald, FL. With an empty truck. Now he's paying for all the fuel which we all know how high that is... She didn't even look to see if there was something he could of grabbed head back that way (which there was). But I'm Stupid...
I'm actually glad I'm not there but i feel sorry for anyone that works for them. No one should have to put up with that type of abuse....
Kind regards,
I'm a better person then that.
p.s. I didn't even mention what my husband thought about the whole thing. He wanted to go up there and give her a piece of his mind as well.