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  • Report:  #826466

Complaint Review: SHENZHEN SECURITY GROUP LTD

SHENZHEN SECURITY GROUP, LTD John Lai, Sales Manager Before transferring the 1100 USD to this company to purchase some alarm systems they responded me all emails inmediatly, after the transfer no more answer Shenzhen, China

  • Reported By:
    SARVEN TECHNOLOGIES, C.A. — Guayana Other Venezuela
  • Submitted:
    Sun, January 22, 2012
  • Updated:
    Sun, January 22, 2012

I installed an alarm system made in China, and i searched this alarm system by model "Q16" on the internet and it let me to this website: http://en.chinesessg.com/index.asp.

On the website i clicked on Contac Us and sent the company an email, they responded me with a price list of alarm systems and accesories. 

I asked them a technical question about that particular model and they responde me correctly, so i thought it was legitimate.

On December 19 I placed an order and they sent me an invoice with the bank information. I made the transfer to their account on January 6. They responded me saying that their name was write incorrectly, thereby i called my bank and correct the name. And since that day i have sent them 4 emails and got no answer.

So i sent them an email with another email account i created to pass as another company interested in their products and they did responded me almost inmediatly with the price list.

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