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  • Report:  #1119002

Complaint Review: Sheridan Labs

Sheridan Labs Equinox Skin care, Sheridan Juicy, equinox skincare, equinox DnA, Outside in Skin, SK Radiant Wrinkle Free PURCHASED ONE TRIAL SAMPLE WITH CONFIRMATION THAT THEY WOULD NOT STORE CREDIT INFORMATION OR CHARGE WITHOUT MY AUTHORIZATION. WAS CHARGED UNAUTHORIZED TRANSACTIONS; $99 & $93 BLUFFDALE UTAH

  • Reported By:
    Sue — Chicago Illinois
  • Submitted:
    Tue, January 28, 2014
  • Updated:
    Mon, August 25, 2014

Purchased trial offer for one time only from Sheridan Labs on 01/01/13 at $4.95. Was told by the service representative that no credit card information will be stored and that no unauthorized purchases will be made without my written approval.

Checked checking account to see two separate purchases were debited to my account. Both transactions were done on 01/27/2013;

1)Debit Card Purchase Merchant Purchase Terminal 55546554 Sheridan Juicy Bluffdale UT - $99.00

2)Debit Card Purchase Merchant Purchase Terminal 85500394 ESS*Equinoxskinsys - $93.00

 

 

1 Updates & Rebuttals


Sue

Fairlawn,
Ohio,

I fell for the same scam

#2Consumer Comment

Mon, August 25, 2014

 I had this ad pop up while on FaceBook and I also felt it was very misleading and stated that the only thing I was paying for was the shipping of a free trial. My account was hit within 2 weeks with $99$ and $93 dollars.(RadiantBluffDaleUtah & WrinkleBluffDaleUT)

I did not authorize this "Company" to charge my account to purchase product. When you call the number associated with the debit in my bank account, it goes straight to a Customer Service line. They only answer the phone as "Customer Service". You have to ask what company it is!!  Who does business like that? Someone who is rippin off people that is who!! The phone recepton is awful and sounds like they are in a fish tank and the two people I spoke with spoke very broken English. I am a hard working middle class person, with 2 kids in college and cannot afford a sudden $200 just being taken from my account. Why can't something be done about this? Why do companies like FaceBook take their adversting on? My bank First Merit will not even help me with this problem, so I have lost 200.00.

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