Complaint Review: Shiel & Denver Book Publishers

Shiel & Denver Book Publishers have an elaborate and attractive webpage.  For $799.00 they offer many perks.  These include the following:  quick publication of your book, full color pictures inside and full color cover, worldwide retail distribution, one-on-one author support, money back guarantee, local bookstore availability, 50% author royalties and quarterly royalty payments, personalized back cover and spine, author webpage in the S & D bookstore, online book sales and royalty accounting, e-book distribution and availability, and free soft-cover copies to the author. Shiel & Denver published my book in August.  In my case, they did not deliver on any of these services. 

Here is what Shiel & Denver did for this author:  1) They took three months so publish my book.  2) They were slow and inadequate in responding to my inquiries as to their progress on the book  3) They did not edit my book or even read it.  4) They did not and will not distribute my book to any bookstore.  5) They did list my book for sale online at Amazon.com and Barnes & Noble. However, both online stores showed no cover design for the book - only the words ("not available"). 6) My book was not featured as a new release in either online bookstore.  7) When a friend brought me a copy of the book for me to autograph, I was appalled when I saw the inferior quality of this paperback.  The back cover of the book was a black wordless page.  The photos inside were black-and-white photocopies that were so obscure that they were unrecognizable.  8) When I registered my complaints about their shabby treatment of my book and me (its author), they were slow to reply.  When they did reply, the tenor of the response was vindictive.  Without a doubt, Shiel & Denver is a fraudulent publishing company.  I have been ripped off and plan to participate in a class action suit against Shiel and Denver.