Complaint Review: Shih Tzu By Burnwood - B&E WOODWORTH - J&C BURNHAM

I purchased what was supposed to be a chocolate shih tzu from Barbara woodworth and another woman names Carolyn. The puppy I purchased was from a litter born on March 19,2006, however when I got the paperwork after calling them quite a few times, it stated that my puppy was born on April 13,2006. She was very tuny and still is which thank God was ok and her health was not a problem however she did have a belly button hernia which the vet had to fix when she was fixed and it cost me an additional $150 which I was supposed to be reimbursed for as the burnwood family claims they stand b y their pets and their supposed health guarantee. I contacted them several times regardi9ng the papers as I can't register her due tho the discrepency of the birthdates being different and I am not even sure if they sent me the puppy that I chose from the 3/19/06 litter. I also have not once gotten an e-mail or a phone call regarding the reinbursement from the hernia.

They just don't call back. When ever you call you get one saying she's Carolyn and then she'll say she's Barbara but I think this could even be one person who knows. They also over chraged me for my dogs flight into Newark airport from Raleigh Durham. I fly with my pets all the time so I know the cost and yet they charged me abour $350 when I know at most it is usually $150 roundtrip per pet and this was only a one way ticket. They scammmed me out of that money too. Though I am happy to say that "Carmella is our baby and of course we love her, these people are theifs and should be shut down for scamming. It's a shame that they can't just run a business legitimately.

I have notified them via e-mail and voice mail for the last time today prior to this complaint. I have all the proof and all the paperwork and all dates & times of my calls and e-mail to them. I warned them that legal action is next and since I have a brother who is an attorney, this won't cost me a dime however it will cost them and in the end, although I hope it doesn't have to come down to that, they will either run there business legitimately or they will be sued and more people who they've scammed will do as a few of us have a post the truth about their scam of a business. God bless all the poor puppies born through them.

Debra
West Cadwell, New Jersey
U.S.A.