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  • Report:  #1508778

Complaint Review: Shihtzu Love Home

Shihtzu Love Home Tony Juan Also uses e-mail: cpanel@shihtzulovehome.info Tried to get us to pay for a Shih Tzu did not exist Topeka Kansas

  • Reported By:
    Giovanna Pfeiffer — Deer Park New York United States
  • Submitted:
    Tue, June 08, 2021
  • Updated:
    Thu, June 10, 2021

We have been looking for a ShihTzu for quite some time.   A website popped up on my husbands phone with a cute shihtzu and he inquired about it. In no time we received the following email 

Jun 7, 2021 at 11:46 PM Shihtzu Lovehome <shihtzulovehome6@gmail.com> wrote: Hello,

       Thanks for getting back to us. look here I understand that you are trying to be skeptical but i assure you that this is not what you think? i am a full flesh Christian that won't stood that low as to fraud people. I have great respect and dignity for my self and my family that i won't stood so low as to fraud people of their hard earn money all in the name of scam. all am just looking for is a loving and caring home for the puppies believe me if you are really interested in purchasing this puppy just know that he is yours and if you are still skeptical about this then we can do a live video call so you can see things out yourself. and for the next step. Richie comes with toys, leash, vet records, health certificate, Akc paper ,Menu booklet
that will guide you with food good for shih tzu pups, Richie.

He is Crate and potty trained, You have to confirm with us so that we can put your Price on hold, As we told you if you purchase now we shall ship Richie for free and all you be paying is $600 usd But if you prefer a home delivery then you will pay extra $50 making a total of $650 Shipping is by air, you can make the payment ASAP so that we shall reserve him and be able to ship him on your desired delivery date or tomorrow so you have the puppy the same day in the evening your time. Richie will be coming with a delivery agent that will take care of him till final location. Once they arrive at your airport the delivery agent coming with her will give you a call to come pick up the puppy at your airport or use a delivery van to deliver the puppy at your house address.

The



Purchase procedure is as follows:

 - Full payment is required prior to shipping. Give yourself at least
4 hours before the expected arrival day to make sure we receive your
payment in time to process all required documents and health checks.

 - Within 4 hours of confirming your payment, confirming your  order,
processing all required paperwork and having our licensed veterinarian perform
last minute routine checkup on your puppy. Let us know which day is
more convenient for you?

 - Once the flight is booked, we will provide you the flight details,
time of departure and arrival as well as all info you will
require to pick up the puppy upon arrival.

 - Within 4 hours of take off, we shall place a follow-up call
to confirm that your pet arrived safe and that you have taken
possession of your pet.

 - As per usual routine, Don't forget to take your puppy to your
veterinarian for the regular arrival-health-check-up within 48 hours
of arrival.

shih tzu puppies can weigh from 6 to 8 pounds in their adult wood.

As per our Refund policy we guarantee 30 days money back on every puppy purchased from us.
Also home  delivery will include an extra charge of $50. So to proceed
with everything we shall need your;

Your nearest Airport:
Full names:
House  address:
City and State:
Postal code:
Phone:
Email Address:
Will you like a home delivery for the puppy? or a pick up at your
home nearest airport?

Once we receive the above mentioned information, We will prepare the
sales and purchase agreement and send it to you once we confirmed your
payment so you can sign to guarantee your purchase and health of the puppy   We have already been scammed out of $1000 by another "Breeder" so I immediiately became suspicious.   At which I responded as follows   I am very sorry but we will decline the offer.   I just looked up your company onPetScams.com and came up with the following article concerning your company.  We have already been scammed with exactly the process as described below and do not wish to repeat the experience.  

Here is the Response I received from them:

Hello,

       Thanks for getting back to us. look here I understand that you are trying to be skeptical but i assure you that this is not what you think? i am a full flesh Christian that won't stood that low as to fraud people. I have great respect and dignity for my self and my family that i won't stood so low as to fraud people of their hard earn money all in the name of scam. all am just looking for is a loving and caring home for the puppies believe me if you are really interested in purchasing this puppy just know that he is yours and if you are still skeptical about this then we can do a live video call so you can see things out yourself. and for the next step. Richie comes with toys, leash, vet records, health certificate, Akc paper ,Menu booklet
that will guide you with food good for shih tzu pups, Richie. He is Crate and potty trained, You have to confirm with us so that we can put your
Price on hold, As we told you if you purchase now we shall ship Richie for free and all you be paying is $600 usd But if you prefer a
home delivery then you will pay extra $50 making a total of $650
Shipping is by air, you can make the payment ASAP so that we shall reserve him
and be able to ship him on your desired delivery date or tomorrow so you have the puppy the same day in the evening your time. Richie will be
coming with a delivery agent that will take care of him till final
location. Once they arrive at your airport the delivery agent coming
with her will give you a call to come pick up the puppy at your
airport or use a delivery van to deliver the puppy at your house address.

The Purchase procedure is as follows:

 - Full payment is required prior to shipping. Give yourself at least
4 hours before the expected arrival day to make sure we receive your
payment in time to process all required documents and health checks.

 - Within 4 hours of confirming your payment, confirming your  order,
processing all required paperwork and having our licensed veterinarian perform
last minute routine checkup on your puppy. Let us know which day is
more convenient for you?

 - Once the flight is booked, we will provide you the flight details,
time of departure and arrival as well as all info you will
require to pick up the puppy upon arrival.

 - Within 4 hours of take off, we shall place a follow-up call
to confirm that your pet arrived safe and that you have taken
possession of your pet.

 - As per usual routine, Don't forget to take your puppy to your
veterinarian for the regular arrival-health-check-up within 48 hours
of arrival.

shih tzu puppies can weigh from 6 to 8 pounds in their adult wood.

As per our Refund policy we guarantee 30 days money back on every puppy purchased from us.
Also home  delivery will include an extra charge of $50. So to proceed
with everything we shall need your;

Your nearest Airport:
Full names:
House  address:
City and State:
Postal code:
Phone:
Email Address:
Will you like a home delivery for the puppy? or a pick up at your
home nearest airport?

Once we receive the above mentioned information, We will prepare the
sales and purchase agreement and send it to you once we confirmed your
payment so you can sign to guarantee your purchase and health of the puppy   These People are ruthless and cunning.   After we told him that we were no longer interesed he kept calling my husband back and kept telling him that he was an honest breeder and that we had nothing to worry about.  This went on for at least an hour until he finally gave up.  

1 Updates & Rebuttals


Hollie

Swanton,
Ohio,
United States

Common Sense

#2Consumer Suggestion

Wed, June 09, 2021

 I understand a lot of people looking to purchase a new pet online have never done so, so let me start off by saying that purchasing a new pet online can be a very rewarding experience so long as you use common sense. Always be willing to walk away! Never go into it thinking you HAVE to have that puppy, kitten or what ever the pet may be, that is what scammers are banking on. Never let a "Breeder” pressure you into buying on the spot, telling you they have numerous inquires, again they are banking on you already being in love with the picture.

Trust there are many more "Real” babies around the next corner. A reputable Breeder is NEVER going to offer "Free” shipping. Shipping cost typically cost between $250-$400 depending on the airline and size of pet being shipped as well as health certificate that has to be issued within 10 days of shipping date and airline approved crate for pet to travel in. Never fall for the last minute "air conditioned” crate for which you will be reimbursed for once you pick up the pet. This is not a thing. If you are within driving distance of the pet you are interested in and that pet is said to be "ready to go” in my opinion there is no need to pay a deposit.

Yes you may run the risk of "loosing out” should someone come behind you and are willing to give a deposit or full payment however chances are they are loosing their money simply because if you are speaking to a reputable Breeder and are within driving distance they will be willing to give you 24 hrs to pick up said pet. Breeders LOVE to talk about their babies and parents and are willing to answer any questions you should have, most welcome the questions as it tells them you are truly interested in the animal and want to provide the best possible home that you can. Don’t be scared to ask the Breeder for their vet reference and don’t be afraid to research the name they give you, ask for the names & numbers of other adopters, again they should be happy to supply you with that information. Ask about health testing the parents have had and proof of such results.

Every breed has known genetic health issues that the Breeder should at the very least be informed about. Breeder should offer a health guarantee for atleast a year, some offer longer depending on the specific health related issue to their breed because some issue can’t even be detected until the animal is a year or two old so offering a 12 month guarantee doesn’t do much good in that instance. Ask about registry options, are parents registered with AKC (dogs) or CFA or TICA (cats) and if so do they offer full registration on their babies or is it limited registration meaning no breeding or showing for dogs or no breeding for cats? I actually had a scammer tell me just today in response to me asking about health testing on parents that their puppies were AKC registered therefor parents were health tested because AKC requires health testing in order to register?

This of course is a complete false statement and when I told them that wasn’t true their response was simply for me to have a nice day!!! They knew then I knew they were a scam. When it comes to payment and how you are asked to make payment pay attention, those asking for green dot cards, western union, Walmart to Walmart payments are very risky because they can’t be traced and once money is gone it’s gone. Even PayPal isn’t secure because they don’t offer protection on live animal sales so again my advice if animal is ready to go it is best to offer cash upon pick up and if pet is still too young placing a deposit isn’t uncommon for reputable breeders however it will never be payment in full and so everything you can to verify they are legit and the animal they are advertising is really available and their animal. Ask to do a live video chat, ask for a current picture with your name, name of baby & that days date on a piece of paper next to the baby. Also pay attention to the pictures they are sending, you can do searches online to see if they have been used elsewhere also I had someone offering me a female puppy send pictures that clearly showed it was a male puppy and although kittens can be hard to sex at young ages puppies not so much!

Lastly if the price seems too good to be true trust that it is. A reputable Breeder puts a lot of time & money into raising their babies from giving mom proper vetting and nutrition during pregnancy and after delivery to properly vetting and caring for babies before they can go to their new homes, this isn’t by any means cheap so when someone tells you they are selling an AKC full reg French Bulldog of rare color for $600 with free shipping that is very much a scam even if they were charging $1,000 I would be a little suspicious. I know this has been long but hopefully it can help just one person from losing their hard earned money and from having their hopes, dreams & heart stomped on.

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