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  • Report:  #805926

Complaint Review: Shimia Support

Shimia Support Beauty Free trial offer for $1. Product not arrive for 2 weeks. 3 other charges. No response phone or email. Van Nuys, California

  • Reported By:
    LeRoy — West Barnstable Massachusetts United States of America
  • Submitted:
    Wed, December 07, 2011
  • Updated:
    Wed, December 07, 2011
  • Shimia Support
    7900 Gloria Avenue
    Van Nuys, California
    United States of America
  • Phone:
    888-291-7385
  • Category:

Free offer of age reversal creams for $1. Product did not arrive for 2 weeks. Within 5 days three additional charges were on my credit card for: 
Shimiasupport COM 877-7864123 CO $1
BEAUTY 8883200000 OF 00 888-3200196 CA $1.93
LIFESTYLE 888200 OF 00 866-9826218 CA $1.02
SHIMIASUPPORT COM 877-7864123 CO $89.95

Unfortunately it was then that i read the fine print that says " At shimia we believe in our product and we know you will be satisfied which is why we offer our 30-day guarantee. If you enjoy the club, just do nothing and you'll be charged $79.95 - 5 days after the initial purchase and again 30 days later. For consumer and billing inquiries call 1-877-786-4123.

I immediately called twice and got a recording and said to not charge my card and that I am not satisfied. No call back. they repeated the charges to my card in 30 days.

My credit card company fraud group refunded the first charges. We cancelled and replaced the card. Then the next charges showed up on the new card. The dispute group said they can put the charges on the new card since I did business with them.

I have documented the dispute and there has not yet been a resolution.

I emailed Auravie support and received no reply. This is clearly a SCAM! Buyer beware!

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