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  • Report:  #1516414

Complaint Review: Shipmonk

Shipmonk Shipmonk fulfillment agency I fell victim to identity theft which caused me to lose literally "everything" and suffered paralysis as result of severe stress , and shipmonk.com which was holding my inventory took advantage of my situation, asked me to pay impossible bills amd now they are auctioning my inventory for liquidation San Bernardino California

  • Reported By:
    Anas — United States
  • Submitted:
    Sun, February 27, 2022
  • Updated:
    Wed, September 28, 2022

I signed up with the company to handle shipping of my online orders for then my identity was hijacked by some thrives causing my eBay and other seller accounts terminated.

The shipping activity came to a stop but the fees charged by shipmonk went three times higher because of a condition they put in the contract basically saying if you dont sell anythig then you will be charged a minumum pick fee of $250 plus stprage fees so I was getting bills every month for roughly $350-$400 .

I contacted the company asking to put my account on hold but they said no such option was available and i had to pay them to get my inventory released or else the charges will continue to accumulate.

It didnt take long till my accumulated bills were in excess of $2000 while I tried to solve the issues with eBay and other platforms helplessly , and continued to contact shipmonk asking for an act of mercy for my dire situation but was refused and rejected.

Today , bills have accumulated to multiple thousands and they are starting to auction my inventory for liquidation knowing that I won't be able to pay. Neither do I have money to sue them or take any legal action and here I am , helpless and hopeless I write my experience with shipmonk.com





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