Complaint Review: Shirley's Fashion Boutique

My wedding is September 8th. My soon to be Sister In Law Ordered her Bridesmaid dress on April 28th. She had to drive 2 1/2 hours to get to the store that carried the dress she picked.

Her reciept says 10 WEEKS.

It is July 27th and every time she calls she gets a different date

"oh it'll be here around the 10th of July"

"Oh it'll be here on the 25th of July"

"oh it was sent on the 25th it'll take at least 10 days to get here from the Designer."


I had her call the Designer and they told her the dress WAS NOT ORDERED UNTIL JUNE 28th! Two months after my SIL was in the store.

I have to fly home stressed out not knowing if I am going to have two of my brides maids (One of the other girls used this store as well and has been getting the same run around).

My Fiance called and asked what the deal was. "Oh don't worry about the little things." is what she told him! Little things? Some thing little would be a slightly late start to the wedding not a bridesmaid not having her dress.

If there is any way we can get any help with this it'd be greatly appreciated. Plus they are asking my SIL for the other payment on the dress. Which she refuses to make until the dress is in and she can go and get it.

Danielle
Petersburg, Virginia
U.S.A.