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  • Report:  #448640

Complaint Review: Shoes Under Telebrands Customer Service

Shoes Under, Telebrands Customer Service charged my card for more than I authorized Van Neys California

  • Reported By:
    Modesto California
  • Submitted:
    Mon, May 04, 2009
  • Updated:
    Mon, May 04, 2009
  • Shoes Under, Telebrands Customer Service
    7850 Ruffner Ave. Dept. 4000
    Van Neys, California
    U.S.A.
  • Phone:
    800-777-4034
  • Category:

Problem: I ordered 2 shoes under for $10.00 each. Shipping was free for first order and $6.99 for second. When I recived the package I was charged for 2 "Shoes Under Deluxe" @ $15.99 each and 2 more deluxe at $5.99 each. Shipping was free with first order and I was charged $6.99 three times for the remaining 3 orders. The website does not even advertise a "Shoes under deluxe model" They told me to return the order but they would not refund the shipping charges for the items I did not order. I authorized $28.00 to be withdrawn from my account and they took about $70.00

Mary
Modesto, California
U.S.A.

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