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  • Report:  #1443705

Complaint Review: Shoop Texas Termite

Shoop Texas Termite BEWARE!! I scheduled a free consultation. They came and established that I had no problem. I received a bill in the mail about 4 days later. I called them to let them know that at no time did anyone tell me that there was going to be a charge for a free consult. Neither the girl on the phone when I set up the appointment nor the guy that came to conduct the inspection mentioned anything about a charge for a free consultation. The guy said, Fees for Free Consult wichita falls texas

  • Reported By:
    rocco — Wichita Falls United States
  • Submitted:
    Sat, May 19, 2018
  • Updated:
    Sat, May 19, 2018

I scheduled a free consultation.  They came and established that I had no problem.  I received a bill in the mail about 4 days later.  I called them to let them know that at no time did anyone tell me that there was going to be a charge for a free consult. Neither the girl on the phone when I set up the appointment nor the guy that came to conduct the inspection mentioned anything about a charge for a free consultation. The guy said, "no problem if you don't want to pay" and about a week later I received a collections agency letter.  If you're going to attempt to charge someone for a free consultation, you need to tell them in advance.  It's just poor business etiquette.

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