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Shop Lc Formerly known as Liquidation channel Something is very wrong Austin Texas
The more you spend the better the service. I ordered 3 rings from shop lc, one a size 8, two were size 9's all were mis-sized. I said today after receiving my third ring, enough is enough. Not everything is junk; but there under $10.00 day is comprised of glass, brass, Chroma, Stainless Steel which is not too bad! A few years back I was the only person to catch them selling triplets when they were not specifying that their papaya quartz was indeed a triplet and that took me three days to finally talk to a supervisor about the problem. Then, they were selling rings with c z's as Sterling Silver when they were a mystery metal. Of course you can send it back, but if they sold me the correct item in the first place I wouldn't be sending it back! I have just recently bought a strand of pearls that were nothing like what was showing on the rising auction, I documented those. I also took pictures just in case I was not given a total refund. Also the rising auction has something that's not right, if I bid $15.00 for an item mysteriously someone bids $15.00 but they tell me not to worry because I placed my bid first. I could list at least fifty problems that I've had over the years, but I believe you get the point I'm trying to make here.
1 Updates & Rebuttals
Yannie
Austin,Texas,
USA
Comment on the issue at hand
#2UPDATE Employee
Wed, March 15, 2017
Hi Ellie,
We do apologize to hear what has happened on regards to items that you have ordered were not true to size as well as the rising auction issue of your pearls that you have ordered. Now even though you did have the issues or you are still having the issues I, and or we as a whole customer service is able to further assist you with the issue. We do understand the frustration of the issue and we are here to help. I am more than happy to assist you with the issue and try and have you leave happy. We do look forward to speaking with you soon. If you are able to contact me and or customer service via email: customerservice@shoplc.com we will be more than happy to assist you with the issues at hand. Once again we do apologize for anything that has happened and has not been resolved. Thank you for being part of the Shop LC family.
Regards,
Ayannia