Shop NBC - V2premier ripoff Reynoldsburg Minnesota
I purchased my V2Premier in October of 2004. Within the first week I had to call tech support because my hard drive crashed. They had me restore my hard drive over the phone. Everything I had done so far was completely lost and I had to start all over.
AOL does not work properly, I have had to reinstall this numerous times and alot to the software that came with the system is obsolete and cannot be registered to use. When I use my V2 now it continually shuts off in the middle of what I am doing and will rebute itself. I then need to start all over again.
I have reported these problems numerous times, but no one seems to know how to fix them. I bought this computer, because it had everything I was looking for at the time and didn't think a company like ShopNBC would promote something they did not stand behind.
I have started to sell my products on-line and still continue to have problems, which causes me serious delays.
I will be purchasing a new computer within the next couple of weeks as my on-line business has taken off and I need a computer I can count on. For sure it will be from a ruputable company.
John
mosinee, Wisconsin
U.S.A.
1 Updates & Rebuttals
John
Nanticoke,Pennsylvania,
U.S.A.
Where to complain regarding this issue/ Information
#2Consumer Suggestion
Mon, August 15, 2005
Please File complaints against ShopNBC, Elite Group (ECS ) and Viscom Technologies with the
following agencies.
ShopNBC / Viscom Technologies Group (Minnesota)
==========================
State Attorney In Minnesota:
Phone Number: 1-800-657-3787
Phone Number: (651) 296-3353
attorney.general@state.mn.us
http://www.ag.state.mn.us
Federal Trade Commission:
http://www.ftc.gov/opa/2003/04/valuevision.htm
http://www.ftc.gov/opa/2001/07/valuevision.htm
http://www.ftc.gov/opa/2001/08/fyi0145.htm
http://www.ftc.gov
http://www.ifccfbi.gov/index.asp
Viscom Technology Group (A.K.A. Promise Technology)
4064 Peavey Road
Chaska Minnesota 55318-2396 U.S.
11027 Bell Oakes Estate Road
Eden Prarie, Minnesota 55347 U.S.
http://www.viscom-usa.com
http://www.v2premier.com jpeterson@viscom-usa.com
Mr. & Mrs. Jim & Sandra Peterson, Owners
Phone Number: (952) 368-2429 (952)612-275-8436
Phone Number: 1-877-822-4562 1-800-877-7933.
Fax Number: (952) 368-2443 (952)368-2450
support@viscom-usa.com
ShopNBC/Value Vision
6740 Shady Oak Rd
Eden Prarie, Minnesota 55347 U.S.
http://www.shopnbc.com
http://www.vvtv.com
Mr. Mitch Cook, Director, Customer Operations mcook@shopnbc.com
Ms. Kathy Smith - Director, Customer Service ksmith@shopnbc.com
Mr. Howard Fox - Senior VP Operations/Cust Serv hfox@shopnbc.com
Mike Davidson -Sales Host mdavidson@shopnbc.com mkdavidson@usinternet.com
Kerry McNally- Sales Host kmcnally@shopnbc.com
Shawn Wilsie- Sales Host swilsie@shopnbc.com
Brian Kessler - Sales Host bkessler@shopnbc.com
Customer Service customerservice@shopnbc.com
Phone Number: (952) 943-6253
Phone Number: 1-800-884-2212 1-800-474-6762
Fax Number: (952) 943-6244
Elite Group /E.C.S. [ V2 Premier O.E.M. Manufacture] (California)
=============================
Note: The V2Premier is not manufactured by Viscom Technology Group.
http://www.ecsusa.com/aboutUs/resellers.html ("grey market" merchandise?)
Elitegroup Computer Systems, Inc. U.S. Headquarter
45401 Research Avenue
Fremont, CA 94539 U.S.
Phone Number: (510) 226-7333
Fax Number: (510) 226-7350
support@ecsusa.com
http://www.ecsusa.com
State Attorney in California:
Phone Number: 1-800-952-5225
Phone Number : (916)322-3360
http://caag.state.ca.us
Better Business Bureau in greater SanFrancisco area:
http://www.goldengatebbb.org
info@goldengate.bbb.org.
(California Residents)
California Department of Consumer Affairs:
http://www.dca.ca.gov
Federal Trade Commission:
Phone Number:1-877-382-4357
http://www.ftc.gov
http://www.ifccfbi.gov/index.asp
-----------
"Don't look at what your getting elsewhere, look at what your not getting"
Big Jim Davidson
------------