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Shop NBC & Viscom Technologies Jim Peterson Runaround 4 exasperating months threaten to ruin my credit Solon Ohio
Can totally relate with all you other disgruntled folks; the difference is, I still have $800 that they want.
To Shop NBC, thank you for notifying me that my credit card turned down your recent attempts to draw any further payments.
I went to great lengths to ensure you could not access any more of my money until I am completely satisfied.
As I told ShopNBC customer service representative on the telephone, When I receive a personal call from Jim Peterson at Viscom USA (the same slick dude who does not deliver on his promises), I may pay the balance The nightmare began 11/27/05 as follows:
11/27/05 Place order. Told 7 to 10 business days arrival.
12/06/05 Shipment arrives only the webroot internet essentials software.
12/18/05 Large box arrives with components, no hard drive CD tower. What is up?
12/19/05 Spoke to Andy at MicroInnovations about wrong keyboard. They will send the correct one out ASAP
(PLEASE NOTE: To date (April) I still do not have the keyboard that was represented on the television with the toggle on the upper left instead, sent me (2) different keyboards with "programmable" keys. CHEATED !!
12/21/05 Sent LCD back, wrong support posts could not be inserted. FedEx due to arrive on 1/6/06.
12/23/05 FINALLY receive CD hard drive V2 Premier tower, but cannot set up total package until the LCD screen returns. WHAT A JOKE !!
1/12/06 Set up total unit, only to discover the Word Software DVD had not been sent, it was installed at the factory but the DVD cover has the 18 digit password to register Word. Can not use WORD software.
February Call Viscom software support 877-882-4562. RE: unable to register WORD software. They say they will check into why I did not receive the DVD and send it out. TWO WEEKS transpires. Received the first letter saying they are unable to honor my request because my problem was past 30 days.
March Called Viscom immediately after receiving first letter. Representative said Oh yes, I see they shorted you the WORD 2006 because they did not have any when your shipment was sent, we will send it right out. (Now I am really incensed that older 2002 version had been downloaded to begin with .. major MISREPRESENTATION).
April Wait another two weeks to get another form letter just like the first dated 1/31/06, Sorry we cannot honor your request. Now I'm losing it folks. Some $2,300 later and you cannot (or will not) honor my request?
Called Viscom again. This time the conversation becomes very heated. I am sure they have a tape recording on file somewhere. Am told there is nothing they can do for me about the software and is there anything else they can help me with. Add insult to injury? I think not.
FYI: I am also insisting on a duplicate of my extended warranty spelled out in detail. It should not just state: MONITOR. If the additional $299.00 only covers the monitor, I was duped Mr. Peterson. ShopNBC can definitely cancel that part of the order if I find that to be the case.
Had I known that all the different components would have to ship back to their individual manufacturers and that all Viscom was is an assembly line, I would have never gotten involved.
Having said that, I've informed ShopNBC that until (1) I receive Microsoft Suite 2006 and the DVD case to download and register it; (2) the correct keyboard that toggles on the upper left side as represented on the TV, and (3) a brand new one year warranty from the date of my satisfaction on all negligent issues as stated above, no further money will be forthcoming.
They can call my phone 100 times a day if they'd like (and they do). Better yet, if they'd like to refund me every dime in advance of sending UPS or Fed-Ex to my door, I will send their entire shipment back and buy local. Let me see now, HOW DO WE SPELL CUSTOMER SATISFACTION??
I Thank God I did not pay for this in one payment as I had originally intended. I pity the other customers who have no recourse. Now put your money back guaranteed promises to work Mr. Peterson.
ShopNBC said they turned my name to the 3 credit reporting agencies as of May 8th. I turned theirs over to my attorney(s) about the same time. Also the BBB and State's attorneys offices. EVERYONE follow suit, DO get mad and DO get even.
Linda
Stratford, Connecticut
U.S.A.
Click here to read other Rip Off Reports on Shop NBC
11 Updates & Rebuttals
Karl
Highlands Ranch,Colorado,
USA
Linda,
#12Consumer Comment
Tue, January 22, 2013
You can also stay at this website and type in- FLIPPED EM THE BIRD, and go to Consumer Comment #1 at Ripoff Report #529757 in order to read an exact copy of the hand-written letter that was mailed to the mainstream media on 9/12/2007.
If you stay at this site and type in- ALL NEWS STATIONS LISTED HERE, that will take you to Ripoff Report #271771 where the addresses to the mainstream media are listed in Consumer Comment #1.
Fact: One year later, in September of 2008, the stock market crashed and the financial system in the USA collapsed. On September 29, 2008, the Dow Jones lost a record 777 points and the banking system, along with several large Wall Street firms, collapsed and needed to be bailed-out by the taxpayers with hundreds of billions of dollars from the TARP.
You can 'Google' this- FRONTLINE: INSIDE THE MELTDOWN, and watch that documentary on the web for proof.
Have a great day!
Karl
Highlands Ranch,Colorado,
USA
***PEOPLE, PEOPLE, PEOPLE!!! JUST HAVE A......
#12Consumer Comment
Thu, May 26, 2011
pint of Guinness and don't worry about the fact that some of the most corrupt and greedy individuals in the world are obviously in control of the U.S. government, the governments of Europe, the U.S. Military, the Militaries of Europe, the Mainstream Media, Wall Street, and your future, okay?
Things should work out real soon, right???
Let's face it, once the USA is able to take complete control of Iraq and Afghanistan, there will be peace on earth and plenty of good jobs available for anyone who wants to work in the oil fields in Iraq and in the mines in Afghanistan, digging for "lithium", "gold", and other "minerals", okey-dokey?
***Please don't ever 'Google' this- U.S. IDENTIFIES VAST MINERAL RICHES IN AFGHANISTAN, and read the related articles on the web. If you do read those articles, you might be able to figure out the main reason the USA is over in Iraq and Afghanistan.
Thank you for not reading those articles on the web and understanding the truth.
P.S. Don't ever stay at this site and type in- BANK OF AMERICA, and read all of the Ripoff Reports.
Karl
Highlands Ranch,Colorado,
USA
***PEOPLE, PEOPLE, PEOPLE!!! JUST BECAUSE THE TOP EXECUTIVES AT NBC OBVIOUSLY DECIDED NOT TO INFORM AMERICANS ABOUT THE STOCK MARKET CRASH....
#12Consumer Comment
Wed, May 25, 2011
and the collapse of the U.S. economy back in the summer of 2007, when they were sent many hand-written letters, subpoenaed evidence, and even hand-drawn cartoons depicting all of the fraud and corruption taking place inside corporate America, shouldn't alarm any of you, right?
So what! Big deal! Who cares that stock market crashed and millions of Americans lost a lot of money in their Retirement accounts? What's important is that the TOP executives at NBC obviously knew, and probably took action and made sure that their bosses at the Federal Reserve were protected, right?
Heck, just because you can type in 529757 at this site and read an exact copy of one of the many hand-written letters that were mailed to NBC's corporate headquarters back in 2007, that appears in 'Consumer Comment #1' at Ripoff Report #529757, shouldn't alarm any of you, right?
BIG DEAL! So the economy collapsed and the stock market crashed! WHO CARES?! And just because you can type in 271771 at this site and go to 'Consumer Comment #1' at Ripoff Report #271771 and see that the address to NBC's corporate headquarters appears doesn't mean a thing, right?
IT'S ALL A COINCIDENCE, ISN'T IT? And just because "General Electric (NBC)" appears in 'Chart 5', when you 'Google' this- WHO OWNS THE FED?, and go to the site with the 5 charts, means NOTHING!
And just because the collapse of the U.S. economy and the stock market crash was accurately predicted at this site on September 3, 2007, which was a little over a year BEFORE it happened, means nothing, right? Who cares if you can type in 271454 at this site and go to 'Consumer Comment #1' at Ripoff Report #271454 and read it?!
BIG DEAL!!!
Keep on watching all of the wonderful shows on NBC, and make sure to watch all of the commercials that are 'pushing' prescription drugs on the American people, okay? NBC needs to make sure that the executives at the many Pharmaceutical Companies keep making their millions upon millions of dollars, and they also need to make sure that NBC keeps getting all of that ADVERTISING MONEY from those same Pharmaceutical Companies who are making such wonderful products, like Cialis, Viagra, Pristiq, Orencia............., right?
Thank You
Karl
Highlands Ranch,Colorado,
USA
*****GLOBAL ALERT: THE COLLAPSE OF THE U.S. ECONOMY WAS ACCURATELY PREDICTED AT THIS WEBSITE ON 9/3/2007. JUST TYPE IN 271454 AND READ 'CONSUMER COMMENT #1'........
#12Consumer Comment
Tue, May 03, 2011
at Ripoff Report #271454 for proof.
"The Collapse of the U.S. economy" starts paragraph #3 in 'Consumer Comment #1' at Ripoff Report #271454.
Fact: The collapse took place one year later, in September of 2008. Just 'Google' this- FRONTLINE: INSIDE THE MELTDOWN, and watch it on the web for proof.
Thank You
"Knowledge is power."
POWER TO THE PEOPLE
Karl
Highlands Ranch,Colorado,
USA
"BUBBLE SONG 2".......
#12Consumer Comment
Tue, May 03, 2011
is available at this website!
*Just type in 646259 and it appears as 'Consumer Comment #100' at Ripoff Report #646259.
Thank You
P.S. NBC withheld vital information from the American people in 2007 regarding the collapse of the U.S. economy and the stock market crash, which occurred in September of 2008. Anyone can stay at this site and type in 529757 and read an exact copy of one of the MANY hand-written letters that was mailed to NBC's corporate headquarters in New York on 9-12-2007. (It appears in 'Consumer Comment #1'.)
Don't forget to type in 271771 at this site and go to 'Consumer Comment #1' and see whose address appears. Pay attention to the date that consumer comment was posted.
NBC was also sent copies of SUBPOENAED EVIDENCE in 2007 that was information which came from a Harvard Business Professor in late 2004. The evidence (a fax) was subpoenaed in 2006 and mailed to 30 Rockefeller Plaza in 2007. (The fax was sent on April 20, 2005.) Anyone can type in 269041 at this website and go to 'Consumer Comment #3' at Ripoff Report #269041 and read some of the same information contained in that subpoenaed evidence (fax) that was mailed to NBC's corporate headquarters. (It starts at paragraph #4.)
WELCOME TO THE MAINSTREAM MEDIA IN AMERICA- ONE BIG LIE
Karl
Highlands Ranch,Colorado,
USA
"FLU POEM".....
#12Consumer Comment
Tue, April 19, 2011
is available at this site!
*Just type in 411913 and it appears as 'Consumer Comment #79' at Ripoff Report #411913.
Thank You
WELCOME TO AMERICA- ONE BIG LIE
Karl
Highlands Ranch,Colorado,
USA
ZOMBIE POEM
#12Consumer Comment
Tue, March 08, 2011
ZOMBIE POEM
Destroy their lives
Don't give them hugs
Just advertise
Prescription drugs
Profits must rise
For all the thugs
They advertise
Prescription drugs
Just feed them lies
Each single day
Zombies galore
In USA
Health care for all
It is their will
No truth at all
Just pill pill pill..............
Anyone can watch Network T.V. (NBC, ABC, CBS, & FOX) and pay attention to all of the prescription drug commercials that are being bombarded daily to all of their viewers, right?
Thank You
"Knowledge is power."
POWER TO THE PEOPLE
Karl
Highlands Ranch,Colorado,
USA
***POEM ALERT: ANYONE CAN TYPE IN 646259 AT THIS WEBSITE AND READ.......
#12Consumer Comment
Thu, February 10, 2011
the poems posted in the consumer comments section at Ripoff Report #646259, correct?
Thank You
Karl
Highlands Ranch,Colorado,
USA
***SONG ALERT: ANYONE CAN TYPE IN 668678 AT THIS WEBSITE AND SING.......
#12Consumer Comment
Wed, February 09, 2011
"RUN ON THE BANKS SONG", which appears as 'Consumer Comment #5' at Ripoff Report #668678, right?
Thank You
Karl
Highlands Ranch,Colorado,
USA
***BABYGIRL ALERT: ANYONE CAN TYPE IN 689392 AT THIS WEBSITE AND READ......
#12Consumer Comment
Fri, February 04, 2011
Babygirl's Ripoff Report and all of the consumer comments at Ripoff Report #689392, correct?
Thank You
Karl
Highlands Ranch,Colorado,
USA
"DATELINE NBC POEM" is available at the BANK OF AMERICA page of this site.
#12Consumer Comment
Sun, May 02, 2010
Anyone can 'Google' this- STEAK DINNER POEM, and that will take you to where "DATELINE NBC POEM" is posted.