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  • Report:  #900175

Complaint Review: Shop The Coop

Shop The Coop Sold me a defective Infrared Heat Emitting Bulb. 3 attempts to contact. No response! Pittsburg, Pennsylvania

  • Reported By:
    JRR — Conyers Georgia United States of America
  • Submitted:
    Wed, June 20, 2012
  • Updated:
    Sat, August 18, 2012

 I bought an Infrared Heat Emitting Bulb from Shop the Coop and it did not work. I emailed them twice and called and left a message once. Never got a response.

1 Updates & Rebuttals


ShopTheCoopCustomerServuce

Pittsbuegh,
Pennsylvania,
United States of America

Shop the Coop is a fantastic Business

#2REBUTTAL Owner of company

Sat, August 18, 2012

One disgruntled customer, please contact us next time by email. Things sometimes do break during shipment and we are glad to replace anything that needs to be. We are hiring someone to answer th ephones, if anyone is interested I applying we will begin screening in September. Your email may have gone into spam, so you really need to watch when it comes to email and horrific accusations.

Please try a more professional way of handling things. We do not appreciate the threats and you making up lies and throwing them on the internet for a $30 item.

Please apologize, and or remove this ridiculous post.

We thank you,

Shop The Coop President

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