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  • Report:  #1494782

Complaint Review: shop.besthairbuy.com Greeny is the contact

shop.besthairbuy.com Greeny is the contact I purchased 2 wigs online a few days ago. Because it was stated that it was human hair I purchased. Upon further obersavation of the fine print after I purchased I saw NO instructions about bleaching. 

  • Reported By:
    Dawne — Brooklyn United States
  • Submitted:
    Mon, May 04, 2020
  • Updated:
    Mon, May 04, 2020
  • shop.besthairbuy.com Greeny is the contact
    United States
  • Phone:
    Whatsapp: +86 173 3900 91
  • Category:

I purchased 2 wigs online a few days ago. Because it was stated that it was human hair I purchased. Upon further obersavation of the fine print after I purchased I saw NO instructions about bleaching. I immediately contacted the company asking if the wigs could be bleached. The following is their response...

Hi Dawne ,

Greetings! Thank you so much for your fast response and cooperation.

1. Yes, the hair can be bleached. But it will damage the hair. So we suggest you to do it carefully and as less as posible.

2. Because of the high order amount, we have to check this transaction carefully.

Could you please show us a photo of your Water/Electric Bill, ID Card or Driving License? (You can cover the other information except your name and address, we just need to check the two information on it.) So as to confirm you are the real card holder. 

Really sorry for all the inconvenience. Your package will be shipped through 2-4 days arrive express shipping, all once the information gets confirmed.

Hope to get your kindly understanding and hear from you asap. Thank you so much!

Best Regards,

Greeny

What company after being paid asks for personal information to prove that thecustomer is REAL?

I have not received my product as it is only a few days ago that I purchased!

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