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  • Report:  #1305987

Complaint Review: Shopgoodwill.com

Shopgoodwill.com Goodwill Keystone Area-Berwyn Informed me 1 of 2 expensive porcelain vases I won & paid for was broken. Refused to send photos. Berwyn, PA Internet

  • Reported By:
    Bidderr — Chicago Illinois USA
  • Submitted:
    Tue, May 17, 2016
  • Updated:
    Tue, May 17, 2016

Several expensive matching French porcelain items up for auction at close intervals.  Same bidder ID was winning all.  I bid on 2 lidded porcelain vases and won.  I was the only other bidder to win an item in the collection other than that bidder.  I paid almost $200.00 for the vases.  I was contacted  by Berwyn claiming one of the vases broke.  I replied asking for photos.  They responded that the vase was in 3 pieces with NO PHOTO.   I got a 50% refund, but I beleive the other bidder contacted Berwyn, offered to buy one of the vases at an exhorbitant price and Berwyn concocted the "broken" story.  This is one of at least 3 Shopgoodwill items I won that were "broken" before shipment.

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