Complaint Review: ShopGoodwill.com

I have asked corporate Shopgoodwill.com via email about the outrageous shipping charges....many of which are as much if not more than the cost of goods purchase.   No reply!
I felt like I was being duped when I would bid and the bidding was going as high as ebay or worse.
Today, I googled a 'new' item and realized the cost of it on the goodwill site was more than a new one!  I stopped 'my insanity' and quit bidding on it.  The 'same person got this item an another almost exactly like it.  
Recently, I noticed some items being reposted for sale....hmmmmm.
So, today, I've stopped bidding unless it is a really great deal and I'm gonna balk the postage or, I'll have to pull out of the purchase.