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  • Report:  #1493400

Complaint Review: Shopmaster

Shopmaster Shopsmarter Charged my credit card for a monthly subscription that I did not authorize. CT

  • Reported By:
    Joseph — Santa Fe New Mexico United States
  • Submitted:
    Sat, March 28, 2020
  • Updated:
    Sat, March 28, 2020

My March 2020 Chase credit card was charged for $9.97 with the merchant name of SHOPSMARTER.COM phone 800-255-6355.  I did not authorize the monthly subscription.

An internet search indicated that the phone was registered to  SHOPMASTER.   I phoned the 800-255-6355 number and was connected with a rep who took my name, zip code, and my email address. 

A message from The Shopsmarter Team was immediately sent to my email address indicating that I would get a refund within 2-5 days.   The customer service number is 800-254-6536.  The message indicated that I had a member ID (7573538). 

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