ShopNBC Avion 32" LCD TV seems to be a lemon right out of the box California - TV & Shopnbc.com California
Avion 32" LCD TV or Protron 32" LUD TV
My concern with the Avion is it is not as clear - sharp - as advertised. I have a few other complaints but want to get some other persons input. It has a few other things wrong with it right out of the box.
The service department states that's noral for a LCD.
Other questionable areas, "Sound-PIP-Remote-hook ups and a good Manual.
Frank
Torrance, California
U.S.A.
5 Updates & Rebuttals
Jason
Simpsonville,South Carolina,
U.S.A.
But first... Before going with those options
#6Consumer Comment
Tue, July 05, 2005
Before going with those options... I'd deal with the other companies first.
The picture isn't as crisp as you thought.. Working on the assumption that I would think the same thing.. Is the picture not as clear always, or only on cable? That could be an issue with your cable provider. If it is not as sharp with everything, then there could be other issues.
Work with the manufacturer (which it seems you've done) and if there's no satisfaction there, work with shopnbc to return it.
Jason
Simpsonville,South Carolina,
U.S.A.
But first... Before going with those options
#6Consumer Comment
Tue, July 05, 2005
Before going with those options... I'd deal with the other companies first.
The picture isn't as crisp as you thought.. Working on the assumption that I would think the same thing.. Is the picture not as clear always, or only on cable? That could be an issue with your cable provider. If it is not as sharp with everything, then there could be other issues.
Work with the manufacturer (which it seems you've done) and if there's no satisfaction there, work with shopnbc to return it.
Jason
Simpsonville,South Carolina,
U.S.A.
But first... Before going with those options
#6Consumer Comment
Tue, July 05, 2005
Before going with those options... I'd deal with the other companies first.
The picture isn't as crisp as you thought.. Working on the assumption that I would think the same thing.. Is the picture not as clear always, or only on cable? That could be an issue with your cable provider. If it is not as sharp with everything, then there could be other issues.
Work with the manufacturer (which it seems you've done) and if there's no satisfaction there, work with shopnbc to return it.
Jason
Simpsonville,South Carolina,
U.S.A.
But first... Before going with those options
#6Consumer Comment
Tue, July 05, 2005
Before going with those options... I'd deal with the other companies first.
The picture isn't as crisp as you thought.. Working on the assumption that I would think the same thing.. Is the picture not as clear always, or only on cable? That could be an issue with your cable provider. If it is not as sharp with everything, then there could be other issues.
Work with the manufacturer (which it seems you've done) and if there's no satisfaction there, work with shopnbc to return it.
John
Nanticoke,Pennsylvania,
U.S.A.
Where to complain regarding this issue/ Information
#6Consumer Comment
Mon, July 04, 2005
Please File complaints against ShopNBC, Elite Group (ECS ) and Viscom Technologies with the
following agencies.
ShopNBC / Viscom Technologies Group (Minnesota)
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State Attorney In Minnesota:
Phone Number: 1-800-657-3787
Phone Number: (651) 296-3353
attorney.general@state.mn.us
http://www.ag.state.mn.us
Federal Trade Commission:
http://www.ftc.gov/opa/2003/04/valuevision.htm
http://www.ftc.gov/opa/2001/07/valuevision.htm
http://www.ftc.gov/opa/2001/08/fyi0145.htm
http://www.ftc.gov
Internet Fraud Complaint Center / Consumer complaint websites
http://www.ifccfbi.gov/index.asp
Viscom Technology Group (A.K.A. Promise Technology)
4064 Peavey Road
Chaska Minnesota 55318-2396 U.S.
11027 Bell Oakes Estate Road
Eden Prarie, Minnesota 55347 U.S.
http://www.viscom-usa.com
http://www.v2premier.com jpeterson@viscom-usa.com
Mr. & Mrs. Jim & Sandra Peterson, Owners
Phone Number: (952) 368-2429 (952)612-275-8436
Phone Number: 1-877-822-4562 1-800-877-7933.
Fax Number: (952) 368-2443 (952)368-2450
support@viscom-usa.com
ShopNBC/Value Vision
6740 Shady Oak Rd
Eden Prarie, Minnesota 55347 U.S.
http://www.shopnbc.com
http://www.vvtv.com
Mr. Mitch Cook, Director, Customer Operations mcook@shopnbc.com
Ms. Kathy Smith - Director, Customer Service ksmith@shopnbc.com
Mr. Howard Fox - Senior VP Operations/Cust Serv hfox@shopnbc.com
Mike Davidson -Sales Host mdavidson@shopnbc.com mkdavidson@usinternet.com
Kerry McNally- Sales Host kmcnally@shopnbc.com
Shawn Wilsie- Sales Host swilsie@shopnbc.com
Brian Kessler - Sales Host bkessler@shopnbc.com
Customer Service customerservice@shopnbc.com
Phone Number: (952) 943-6253
Phone Number: 1-800-884-2212 1-800-474-6762
Fax Number: (952) 943-6244
Elite Group /E.C.S. [ V2 Premier O.E.M. Manufacture] (California)
=============================
Note: The V2Premier is not manufactured by Viscom Technology Group.
http://www.ecsusa.com/aboutUs/resellers.html ("grey market" merchandise?)
Elitegroup Computer Systems, Inc. U.S. Headquarter
45401 Research Avenue
Fremont, CA 94539 U.S.
Phone Number: (510) 226-7333
Fax Number: (510) 226-7350
support@ecsusa.com
http://www.ecsusa.com
State Attorney in California:
Phone Number: 1-800-952-5225
Phone Number : (916)322-3360
http://caag.state.ca.us
Better Business Bureau in greater SanFrancisco area:
http://www.goldengatebbb.org
info@goldengate.bbb.org.
(California Residents)
California Department of Consumer Affairs:
http://www.dca.ca.gov
Federal Trade Commission:
Phone Number:1-877-382-4357
http://www.ftc.gov
Internet Fraud Complaint Center /Consumer complaint websites
http://www.ifccfbi.gov/index.asp
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"Don't look at what your getting elsewhere, look at what your not getting"
Big Jim Davidson
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