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  • Report:  #1250945

Complaint Review: Shopper Local LLC DBA Register Tape Marketing

Shopper Local LLC DBA Register Tape Marketing Collected fees, Failed to perform contract/marketing, refused to cancel contract. Macon Georgia

  • Reported By:
    Regency Crest LLC — Macon Georgia USA
  • Submitted:
    Wed, August 26, 2015
  • Updated:
    Mon, September 14, 2015
  • Shopper Local LLC DBA Register Tape Marketing
    Macon, Georgia
    USA
  • Phone:
  • Category:

Salesman met with my company in October and promised register tape advertising to begin December 15, 2014.  Two months advertising fees were paid in advance.  My company is a tax preparation service.  Out business period begins on January 1. We checked with outlet stores and advertising was not on register tapes.  Contacted salesman, who visited stores and found my company tapes were not on registers. Other company tapes were being run.  Contacted company and requested cancellation and return of funds.  We received notice that advertising would begin on March 9, 2015.  We again emailed company to cancel advertisement.  Company attempted to charge my credit card after cancellation.  Company begain harassing phone calls, threatening to ruin our business and report to the IRS.  We refused further telephone communication, and to-date we continue to receive threatening correspondences.

2 Updates & Rebuttals


ShopperLocal

Durham,
North Carolina,
USA

Case Resolution.

#3UPDATE Employee

Mon, September 14, 2015

Thank you for contacting Register Tape Network Customer Service.

We wish to confirm that you we have done a detailed investigation of your case including verification of tapes running at the store with the store manager basis which we have concluded that tapes ran at the store well on time and we have fulfilled our part of contract.

Advertiser understands that ads are non cancellable. No oral statements or agreements apply.

We hope that your query has been resolved to your satisfaction.

For any other info you may call us on 877-251-4592, alternatively email us at customerservice@rtn.net


ShopperLocal, LLC DBA Register Tape Marketing

#3Author of original report

Wed, August 26, 2015

Company for which complaint is filed is Shoppers Local LLC doing business as Register Tape Marketing.  Regency Crest LLC is the victim.

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