Complaint Review: Shoppers Drug Mart

Customer No Service Needs Major Drastic Improvements At 598 Sheppard Avenue West, Toronto, Ontario  Canada  M3H 2S1     About two (2) short days ago, I had purchased a box of their Life 24 Hr Nasal Allergy Relief and the Plastic End Of The Bottle Where The Spray Is Supposed To Come Out Of Was Not Working, Nor Functioning Properly.   Yes, I did contact the Corporate Office and Customer Service to file a complaint about their Own Non-Functioning Product that they make since it is a Life Brand and somebody by the name of Nicole had made an arrangement for ME to return the product with the box back to the same store that I had purchased it at to get the money credited right back on to my mastercard credit card.   Well, when I had arrived there today being Thursday, July 5, 2018 at approximately 11:33 a.m. to return the product, your male cashier was Very Unprofessional and Rude and thought that I was a Stupid Idiot by thinking that I was going to Accept A Gift Card instead of My Money Back for Your Non-Functioning Life Product!   I do Not Think So!   I was Not Born Yesterday!   I just filed a Major Complaint and Dispute with my HSBC Mastercard Company to let them know that this Stupid Male Cashier at Shoppers Drug Mart Refused To Credit The Money Back To My Credit Card For Their Non-Functioning Product!   I am therefore very Angry, Pissed Off and Upset over his Horrible Way and Method of handling the situation and I am Now Publishing Public Negative Reviews to let everybody know exactly on How He Abused Me As A Shoppers Drug Mart Customer.   Enclosed, in the attachments, please find pictures of the product that I left on their countertop today, along with a picture of their Horrible Cashier, along with a letter from the Customer Care Department stating that I can return the product for a full refund for your review and further reference.   I do Not Think That I Want To Shop At Shoppers Drug Mart Anymore since this is How They Train Their Cashiers To Abuse And Take Advantage Of Their Good, Loyal Customers!   Thank you.   Sincerely yours,           Howard Paul Shore Angry, Upset And Pissed Off Shoppers Drug Mart Customer Executive, Volunteer Writer For Google And Tripadvisor Websites   /HPS Enclosures:  Please See The Attachments For Pictures Of Your Defect Product That I Left On The Countertop, Along With A Picture Of Their Horrible Cashier, Along With A Letter From The Customer Care Department Stating That I Can Return The Product For A Full Refund For Your Review And Further Reference.