Complaint Review: Shopping Essentials

Today, I found a charge from Shopping Essentials on my bank statement for $149.95. I immediately contacted my bank, and they suggested I call the company directly and try to resolve first.

When I contacted Shopping Essentials, they informed me that I registered on an internet pop-up on June 24, 2006. They indicated that they would reverse the charges, and that another charge was made in July 2006. I indicated that I NEVER signed up for their services, and wanted any charges reimbursed. The person I spoke to indicated that I would need to speak to his supervisor.

When I spoke to his supervisor, she indicated that she could not reverse the charge for 2006. I informed her that I would be filing a claim for fraudulent charges with my bank. She immediately responded that "due to my special circumstance, all charges would be reversed within the next 2 days."

I requested a new debit card, and will be reviewing my bank statement to see if they come through with their promise.

Tracy
Wauconda, Illinois
U.S.A.