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  • Report:  #1253282

Complaint Review: ShopSmartTVs.com

ShopSmartTVs.com Martin Bait and Switch Internet

  • Reported By:
    David — Tierra Verde Florida USA
  • Submitted:
    Sun, September 06, 2015
  • Updated:
    Sun, September 06, 2015

I ordered an LG 55LF6100 on September 6.  The price was $50.00 less than Amazon.  On Sunday 9/6 I received a call from Martin.  He informed me that I had ordered the "Commercial Model" and that there was a different model for home use with a better warranty.  He said that the commerical model was inferior and used a poorer quality display.  He also stated that it was on the Website - and of course it was not.  

He offered me the same model number TV "for home use" at $90.00 more.  I told him I was not interested in being upsold and that I wanted to cancel the order.  He explained - in a concerned voice - that he was "Helping" me and that he didn't want me to purchase an inferior product for my home.  I told him to cancel the order.  He gave me his phone number - 877-409-4220 in case I reconsidered.   What a ripoff company.  I will stick with Amazon. 

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