s****.>
I ordered 2 Vick Dog Chew Toys on Aug. 6th. I sent payment through PayPal. Like everyone else, I have not received my merchandise.
I got a Vick's Chew Toy Order Update notice (email) on 08/21/07 about the progress of the delivery status, and on 10/23/07, a preliminary shipping schedule, (expect delivery on Oct 29 - 30), but nothing after that.
I e-mailed several times. The last I heard from them was Nov. 20th:
a plethora of reasons why packages are being returned to them, telling me not to "panic" and to stop "bombarding" them with e-mails!
PayPal policy states that you can open a dispute within 45 calendar days of payment. It doesn't sound like they are going to be much help, since I (and I am guessing others) did not suspect there was a problem until mid to late October - well over 45 days for those of us who ordered in August.
I'm so p'd-off. If I could take a few days off from work I'd drive up to Jacksonville and not come back until I got the chew toys or a refund.
Poodle mom
Jupiter, Florida
U.S.A.
2 Updates & Rebuttals
Poodle mom
Jupiter,Florida,
U.S.A.
s****.>
#3Author of original report
Wed, December 19, 2007
The chew toys finally arrived yesterday.
Very poorly made and they smell like spray paint.
Needless to say, I will not let give them to my pups.
They may be worth something on e-bay someday.
Live and learn. Happy Holidays!
Poodle mom Jupiter, Florida
U.S.A.
Jack
Columbus,Ohio,
U.S.A.
Somthing isnt right?
#3Consumer Comment
Wed, December 12, 2007
I am a happy s****.> They gave me a safe toy and my dog loves it. Maybe some people don't want to believe their story, but the proof is in the pudding, so to speak.
If you are having problems just send them a note and let them know. Common sense will tell you its not a scam, or else I wouldn't have a toy and they would probably have been shut down or long gone by now. They have an active PayPal account, The site is still up, and they update it regularly.
One more note - Even if you're still waiting, be positive and look at it this way. The Vick Dog Chew Toy is destined to be a collectors Item. When ever you finally get it. It will be worth much more than what you paid for it. I paid 10 bucks. I could have sold it on Ebay this week for about 25 bucks.
Great investments get better over time.
Thanks for reading.
Jack - Columbus, OH