SIGNALS VIP INSIDER. Ms. Christine Roth, Customer Service Manager What on Earth VIP Insider monthly charge for a service I did not sign up for Twinsburg OHIO
I ordered a gift for our choir director for Christmas but now I noticed a $16.24 charge on my credit card monthly from this company for a total so far of $64.96. I never signed up for a VIP Insider service it, I never received a notification of a service with terms/conditions and I have not used the service at all. I have sent them an email requesting a refund and to stop the charges
All the complaints I have researched say the same thing—that they did not ask for this service.
As has been stated in another complaint The Company says that you had to unclick something. That is deceptive, you should NEVER default to a service that you did not ask for. It should always require you to click if you wan the service. I believe this is a violation of both Federal and State UDAAP laws.