Complaint Review: Signpost Inc

SignPost Inc (Signpost.com) located in New York is a total joke and a bluecollar marketing scam that is not ligit in my opinion. This is a real review coming from a real customer located in Auburn, WA. DO NOT waste your time and money on their marketing services. Trust me, this is coming from experience with them. As of today, they cannot even provide you with reference from current customers who are happy with their service. Look on their website and not ONE testimony from anyone. That should be a red flag to any business wanting to signup with them.

I got a call from a sales person from Sign Post name Sarah Lewis. She was very aggressive in trying to sell me their services to promote our business via Amazon Local and other Groupon type website. I told her I did not believe what they were offering  is the right solution for our business as I've done daily deals in the past (completely free of charge, by the way). She assured me this was different. Day in and day out she would call until finally reducing the price of their service and also reducing the subscription time frame from 12 months to 6 months. She also transferred me to her manager who also talked a good game and over promised how they were going to promote our business and how we were going to generate many sales month after month. Sounds good. After paying for the 6 months of subscription, 6 months go by and we had 0 customers who purchased a deal that was reduced to more than 50% off our normal pricing. Not anything close to what we paid them for the six months subscription. They simply took our money with Zero return on investment. I was angered by this and I email them to refund me but they would not. They were actually planning on charging me every six months and had already processed the next payment. The service is a total joke. You don't even need them. As a business, you do not need to pay the middle man to run a daily deal or a Groupon type deal. You can go directly to the companies and it's free. What they are doing is trying to create a platform that is flaw. It a joke and a ripoff scheme. BEWARE. Don't Waste Your Money. Pass on this.  This is coming from experience. I generally don't write online reviews but was so angered by the way they responded to my inquiry, I've posted this to warn other small businesses. 

--Dorine