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  • Report:  #452017

Complaint Review: Silicon Solar

Silicon Solar Took my money for a product they did not have and kept my money! Thieves! Bainvridge New York

  • Reported By:
    Huntingtown Maryland
  • Submitted:
    Fri, May 15, 2009
  • Updated:
    Mon, March 01, 2010

I ordered solar lights. I was informed they were out of stock so I requested my money back. That was in Oct/November. I called several times and was told "we will send it out next week", without even knowing who was calling.

I filed a complaint with the Attorney General for the State of New York.

I still don't have my money back. They took my money. I will get around to insisting the Attorney General look into filing criminal charges.

Lori
Huntingtown, Maryland
U.S.A.

5 Updates & Rebuttals


Siliconsolar

ithaca,
New York,
U.S.A.

The customer was refunded, per her request

#6UPDATE Employee

Mon, March 01, 2010

The customer paid by PayPal, which bills the customer even if the item is not in stock. Our policy when paying by Credit Card, directly through our site is to not bill the card until the item is in stock.

I apologize for the inconvenience that the customer had.


Lori

Huntingtown,
Maryland,
U.S.A.

Money refunded.

#6Author of original report

Thu, May 21, 2009

My money was refunded............over 6 months later. Interesting, I received a refund after posting on the Ripoff report. I will be more dilegent in researching a company on-line before purchasing.


Lori

Huntingtown,
Maryland,
U.S.A.

Money refunded.

#6Author of original report

Thu, May 21, 2009

My money was refunded............over 6 months later. Interesting, I received a refund after posting on the Ripoff report. I will be more dilegent in researching a company on-line before purchasing.


Lori

Huntingtown,
Maryland,
U.S.A.

Money refunded.

#6Author of original report

Thu, May 21, 2009

My money was refunded............over 6 months later. Interesting, I received a refund after posting on the Ripoff report. I will be more dilegent in researching a company on-line before purchasing.


Lori

Huntingtown,
Maryland,
U.S.A.

Money refunded.

#6Author of original report

Thu, May 21, 2009

My money was refunded............over 6 months later. Interesting, I received a refund after posting on the Ripoff report. I will be more dilegent in researching a company on-line before purchasing.

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