Silkies, HCI Direct, Silkies, Inc. Harrassing Techniques, Threats! Ripoff! Bensalem Pennsylvania
A few months ago, my wife received a package of Silkies stockings that she never ordered, claiming that if she did not want them, she could return them and owe nothing. She mailed the stockings to the given return address at our own expense together with a letter asking Silkies to take her off of all of Silkies' mailing lists.
Recently we received another letter from Silkies threatening that if we did not pay the thirteen plus dollars owed, Silkies would be forced to take further action. The letter left no phone number or contact information, other than the mailing address to which Silkies wanted payment sent.
I will be contacting our state Attorney General's office about these shady business practices, as well as the Better Business Bureau. I appreciate ripoffreport.com, because it has shown me that we are not the only ones being scammed by this unethical company.
Craig
Fargo, North Dakota
U.S.A.
1 Updates & Rebuttals
Dean
Bensalem,Pennsylvania,
U.S.A.
Customer Service
#2UPDATE Employee
Mon, February 14, 2005
Silkies has been providing millions of satisfied customers our exclusive line of quality hosiery products for over 25 years through our Made-To-Order shop-at-home hosiery service. The offer you received was to introduce you to this service. We apologize if that offer was misunderstood. At Silkies, our products are fully guaranteed and you always have the option of returning any products that do not meet your needs.
If you reveived a bill after you returned the hose, it may have crossed in the mail. Please call us at 1-800-969-3695 Monday Friday 8:30 to 6:30 ET so that we can confirm that the account has been cancelled.