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  • Report:  #21095

Complaint Review: K-Mart #3825 / Think Tek

Silver Bomber fraudulent ripoff business sold at K-Mart Parsippany New Jersey

  • Reported By:
    Canonsburg PA
  • Submitted:
    Sat, May 18, 2002
  • Updated:
    Sat, May 18, 2002
  • K-Mart #3825 / Think Tek
    808 ROUTE 46 / ???
    Parsippany, New Jersey
    U.S.A.
  • Phone:
    973-299-1566 / 800-294-90
  • Category:

We bought a product called the silver bomber electric scooter from K-mart and bought the extended warranty. The scooter only stays charged for about 15 minutes. It is to stay charged for about 4+ hours.

I have called the company and can only leave a message. They call back and say that it is a bad battery pack and they will ship one out. This has been going on since June 2001. Now when you call their 800 number you can not even leave a message.

Kmart does not feel obligated to refund or fix the problem because it is a manufacturing problem considered a pre-existing condition.

The web address they print on their warranty does not exist.

Marcie
Canonsburg, Pennsylvania

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